Harvard Business Review writes, "Put simply, this is another way of crowd-sourcing customer feedback. In an age where the flow of information to large corporations might be overwhelming and noisy, it creates incentives for obtaining higher quality and timely information. For some corporations, a tw
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These stories submitted by Mikylla.tan became hot on BizSugar
Four Customer Service Lessons From Steve Jobs' Outbox
Posted by mikylla.tan under Customer ServiceFrom http://www.businessinsider.com 4844 days ago
Made Hot by: HomeBusinessMedia on December 18, 2010 4:21 pm
Social Customer Service: 5 Steps On How To Improve?
Posted by mikylla.tan under Customer ServiceFrom http://www.marketingtimes.com 4883 days ago
Made Hot by: HomeBusinessMedia on November 8, 2010 11:27 pm
Social support is no longer a luxury, but a necessity in today’s business climate. It’s an opportunity to maintain engagement with the savvy “social media native.” and stay on top of potentially damaging chatter from those in category two. To ensure that you are successful, here are five tips and c
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