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Never one to shy away from controversy, the author takes on the peddlers who resell gift cards for use in employee recognition, sales force incentive, and customer rewards programs.
Bottom line: Gift cards are a poor value, compounded by the industry practice of using "vouchers" that require the r Read More

In this world of uncertainty, unclear outcomes and a questionable future, how do business executives make decisions? Data, facts, and a reliable forecast are all increasingly important factors in how funding is determined across organizations.
This post centers on the virtues of predictability, a Read More