Well, do ya’??? It’s so, so easy to say, “Of course! I’m not a silver-tongued devil, I’m a silver-eared devil.”
OK, let’s say you actually do listen intently after you ask a question. Let’s also say you’re constantly alert for stray comments, body language and all the little nuances of customer
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Tyoungbl submitted the following stories to BizSugar
Do You Listen To Your Customers? – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://ypsgroup.com 986 days ago
Made Hot by: billrice on September 11, 2010 7:45 am
Think About It… Week of 9/5/10 – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://bit.ly 987 days ago
Made Hot by: SkipAnderson on September 7, 2010 3:00 pm
“If you don’t like change, you’ll like irrelevance even less.” US Army General and ex-Chief of Staff Eric Shinseki
Change is relentless. There’s no stopping it. Embrace it! Read More
Change is relentless. There’s no stopping it. Embrace it! Read More
Give Me More Discipline & Accountability! – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://bit.ly 988 days ago
Made Hot by: shepherd on September 7, 2010 5:31 am
A comment on one of my recent posts about forecasting really got me thinking. Here’s the comment, “Managers, grow a backbone. Hold your people accountable and stop accepting excuses.” My knee-jerk reaction was violent agreement.
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“I Don’t Know.” – – A Great Answer – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://bit.ly 990 days ago
Made Hot by: BIZvoter on September 7, 2010 5:56 am
Here’s my contention: Finding yourself frequently acknowledging, “I don’t know,” is a signal that you have become a superior sales rep.
Huh?
Before you conclude I’ve finally lost it completely, listen and see if you agree... Read More
Huh?
Before you conclude I’ve finally lost it completely, listen and see if you agree... Read More
So You Learned Something. So What? – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://ypsgroup.com 991 days ago
Made Hot by: jkennedy on September 4, 2010 8:11 am
About fifteen years ago, I ran across a paper written by Arie De Geuss, then chief of corporate planning for Royal Dutch Shell. In it, he made one of those pithy observations that really capture the essence of sustained excellent performance. Insightful as he was at the time, it’s just not enough a
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Shut Up And Do Your Forecast – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://bit.ly 992 days ago
Made Hot by: ajayjoya on September 2, 2010 11:53 pm
The best of the sales managers and executives I’ve had the pleasure to work with tend to demand very few things. They expect a lot in terms of results, but are generally reluctant to lay out a long list of specific requirements. The single most common demand of the top-notch sales leader? A monthl
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Are You In Group 1, 2, Or 3? – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://ypsgroup.com 995 days ago
Made Hot by: profit613 on September 2, 2010 2:32 pm
Sometimes, stating the obvious is nothing more than that; merely verbalizing what everybody in the audience already knows. Sometimes, something is obvious to the speaker/writer, but is genuinely a novel concept for the audience. Sometimes, everybody already knows, but only a few actually practice the best practice
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Think About It… Week of 8/29/10 – Todd Youngblood's
Posted by
tyoungbl under Sales
From http://bit.ly 996 days ago
Made Hot by: 9devon9 on September 2, 2010 1:42 pm
“What is written without effort is in general read without pleasure.” Samuel Johnson
Make the effort when you write an e-mail, a proposal, a meeting summary, whatever. Writing is permanent. It’s your reputation. It’s your credibility Read More
Make the effort when you write an e-mail, a proposal, a meeting summary, whatever. Writing is permanent. It’s your reputation. It’s your credibility Read More
The Weapon – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://bit.ly 999 days ago
Made Hot by: HeatherStone on August 30, 2010 12:06 am
There is always a danger in focusing on the tools used to get a job done. (We all know the cliché about the six-year old with a chain saw…) That said however, a robust CRM system just might be the most powerful tool a sales team can have
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How many metrics does a sales manager need? – Todd Youngblood's "SPE" Blog
Posted by
tyoungbl under Sales
From http://bit.ly 1001 days ago
Made Hot by: alinisrael on September 2, 2010 1:52 pm
As a group, sales managers are not big on “managing by the numbers.” Only a very few use more than a half-dozen or so measurements to monitor the quality and effectiveness of sales performance. Most rely on two, revenue and profit. They are the ultimate indicators of success, right? Why would anyone need to know any more
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