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What does the king of search bring to Web browsing? Simplicity — and speed.. I use Chrome regularly as my browser of choice and like the fact that it gives you a warning if it detects any malware and is fast. This article gives you more reasons to use Google Chrome Read More

Interesting article comparing small business use of Social Media and forutne 500 companies and also giviens some tips on engagement Read More

As the use of blogging and social-networking Web sites continues to exponentially increase, so too grows the divide between management and employees.

Facebook is now reportedly the most popular social-networking site in the United States, when considering either monthly unique visitors or total monthly minutes.

And it's not just Generation Y who is online. Even upper-level executives are pa Read More

The continuing health care debate, and an insurgent campaign for the top of the British pop charts were at the center of social media commentary.
Both bloggers and users of Twitter closely followed the ebb and flow of the Senate's debate over health care reform last week, commenting on each step of the way.

From Dec. 21-25, fully 44% of the news links in blogs were about health care, accordin Read More

The numbers show that companies will invest more resources into social media in 2010 as a way to market themselves and find new customers. And that trend Read More

Do's and Don'ts for Your Marketing Dollars
The economy is down. Budgets are even tighter than normal. But you know you still have to spend something to market your company, right?. After all, what good is it having the “best” product or service if you don’t have customers to take advantage of it.

So with a tight budget, where should you — and where should you not — be putting your marketing d Read More

South Dakota lags behind much of the nation in small business performance. According to the Lake Herman Institute's Small Business Success Index, South Dakota ranks 39th on concrete measures of small business success.

While the Small Business & Entrepreneurship Council's Small Business Survival Index ranks states by an ideological wish list, LHI's Small Business Success Index ranks states by t Read More

When Ukrops a Richmond VA Grocery chain was bought by Royal Ahold, the customers resorted to Twitter to keep in touch with each other and see what the Merger would mean to them. Using social media tools and hash tags they exchanged information. if this conversation was about your business are you ready to monitor and respond? Read More

Mitch Joel's commentary on a Emarketer article about Social Media spend in 2010:

"Overall, eMarketer predicts US online social network ad spending will reach more than $1.21 billion in 2009, an increase of 3.9% over last year. 2010 will see stronger growth of 7.1%. With total US online ad spending falling this year, the increase in social network spending also means the sites will account for Read More

Communicating with customers is no longer just about e-mail or marketing messages that you lob across a high wall and forget about. Soon you’re going to be able to send a message, and somebody’s going to instantly tell you what they think about it. The first time we bench marked our customer service comments online, it was 60 percent negative mentions. We have excellent customer satisfaction sco Read More