ArmadaIG commented on the following stories on BizSugar
A Better Way to Talk With Unhappy Customers
"It's a good article, but the author never seems to get beyond the listening part or Step 1 (certainly an important step). I think that Step 2 is asking "So what can I do to make you happy?" They may ask for more than you'd like to give, but it's been my experience that they typically ask for less than what you were originally going to offer. If so, you're happy because you didn't up as much as you thought and they're happy because they get exactly what they wanted. "Business Etiquette Now Accessible on Your Mobile Phone
"I like the idea, but I'd be curious to see how many are willing to pay for it. Not that it's overpriced, but it seems like many would be needing it on-the-fly and don't want to be bogged down trying to use a payment system. Maybe as an alternative they should offer a inexpensive annual plan and call it "etiquette insurance." "Subscribe
“Adam: Adding to the list: Inleed in Sweden! ;)...”
“Lisa: Thanks for your nice words! It is available on my podcast host for...”
“Love the title Martin, where is it available?...”
“Yes, it's quite the new term Martin. But it's been around for a while....”
“Automation is a broad topic but I like ConvertKit for emails and SocialBee...”
FTC rings up fines for 'Do Not Call' violations
"Couldn't happen to nicer people! ;-)"