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As much as I would love to think that you are reading this sentence because you saw that the post was written by me and you went ‘ oh totally wicked dude– I love Alex’s stuff’ I know this is not the case. 1:) because you are not a Ninja Turtle (really, does anyone speak like that?), and 2:) becaus Read More

Do you survey your customers to see how you are doing? This can help you grow your business in leaps and bounds. See how here and a couple of resources to help. Read More

I’m participating in a discussion with a group of people I deeply respect. It is about managing sales performance, particularly about getting sales people to do things they don’t like to do. You know what those are: Spending time doing reports for management, updating the CRM system, attending o Read More

Do you hate to haggle? Do you find it insulting when someone asks you to lower your rates? How do you feel when someone says they can’t quite afford you and would you consider taking the job anyways? Read More

Most of us in the SaaS community realize that carefully tracking your Customer Acquisition Costs or CAC, is a critical component in building a successful and profitable company, but I think it is equally important to understand how traditional software sales and marketing models and SaaS models di Read More

Sales people are great at “reacting.” The customer puts a hurdle in front of us, we know how to respond. The competitor does something, we know what to do. Our management asks us to do something, we immediately (well OK–almost immediately) jump on it Read More

Have your sales dropped? Are you struggling to get new customers? Do you think it’s tougher to sell for a small business than it’s ever been before? In some ways it is. In other ways, it has never been easier. Check out these Top 3 Tips Read More

Do you own a retail store or work for a retail location? Have you ever thought about going on line and broadening your sales reach? It’s not that tough, here’s an article on how to Read More

I know, I know, we use way too many sports metaphors to talk about selling. But we really can learn a lot by watching high performing athletes in some of the most important sports events.This past weekend was packed with some of my favorite sports, the finals at Wimbledon, the World Cup, the start of the Tour de France, and toss in a few nice golf tournaments. Watching them provoked some thoughts Read More