Etiquette is a code of behaviour for social interactions according to contemporary conventional norms within a society or group. We all know that because we’ve been raised so by our parents, and then learned more of them in the many years of school. Basic stuff that is familiar to everybody (even t Read More
Everything about Sales, Marketing, Services, Offers end up with one definition – HAPPY CUSTOMERS. Read More
Handling rude and angry customers is a bit perplexing as they are tensed for a mixture of causes. Since you are an individual who deals with a number of customers each day, you must know the technique to deal with angry clients. Read More
How often have one shouted at the person on the other end, because things were not done exactly as they wanted, or there was some delay in getting what they wanted? Has one ever been at the receiving end? Read More
How you and the entity you represent are viewed by the public determines your success. Public relations officers (PR) can help you in your endeavor. Read More
Getting press is tough. Sometimes you feel like you have the best story to tell but you can't quite a journalist or a blogger's attention for long enough to sell them on why they need to cover you.

We've through a lot with our business and over time I put together this list of what I think are Read More
Promo Direct, a leading promotional products company in the USA, has extended its donation program to two non-profit organizations – Operation Gratitude and Brighter Dawns. Read More
Out of all the different fields in the world today, public relations is one that is diverse and ambiguous. Not only is this important but also a necessity in a world like this. Read More
From Saving Mr. Banks to Beyond the Shark Tank, people really connect with stories and want to know either what makes them who they are or how things turned out. Your small business is no different. Your clients want to connect in a real way, and telling your backstory can help make that connection Read More
Are you planning to organise an event but don't know exactly what to do with the music? We give you a hand!

We’ve put together some ideas for music at events which we hope will create the feel good factor! Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
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Say Hello To Ileane Smith: Contributor of The Week!

Woo-hoo! Meet our latest "Contributor of the Week," Ileane Smith. Ileane started her small business adventure … More
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