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Customer success is one of the most important parts of any SaaS business model, and the onboarding process is where that success starts. In fact, the onboarding process can often mean the difference between early churn and a recurring long-term customer.
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Are you looking for ways to increase your profits? Here are four ways to increase profits by providing superior customer service to your clients. Read More

Website localization has been a crucial element for the companies who are dealing in online services and expanding their business in foreign markets. More than 25% of internet users speak English. This may explain why more than half of the websites online are in the English language. Through the ar Read More

Join Userlane and onboarding email specialist Stephanie Knapp as she shares her best practices based on 16 full email series breakdowns consisting of over 153 emails. During the webinar you will gain first hand experience on:

○ Insights and best practices from onboarding emails across top SaaS c Read More

Patient satisfaction should be a priority for any healthcare practice looking to increase their number of young patients. Achieving high Millennial patient satisfaction involves greater convenience and transparency. Read on for more tips on what Millennial patients want from their healthcare provid Read More

Knowing the various touch points of the patient journey is vital to attracting new patients and transforming current patients into advocates. In this blog post, we illustrate the concept of phases and show you how to improve your patient’s journey at every step of the way. Read More

Philipscom Expert Roundup Post Service is a unique one in the internet world. Read on you will realize how this stands as unique in its category.

Do you want to increase your website traffic?

Do you want to bring experts and influencers to your sites?

Or do you want to get more comments a Read More

Have you ever worked with a customer success manager? If you work – or have worked – in SaaS, you most likely have. If you are reading this, you might even be a customer success manager yourself.

What you might not have realized is that the original idea behind the concept of “customer success” Read More

The ecosystem in technology is designed in such a way that many people will not know exactly what to do and when to do it when they encounter a software at their places of work or in their day-to-day. This pressing problem gave birth to documentations and manuals that live on various parts of the w Read More