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Learn how top companies such as Salesforce build effective customer success operations, to support their customer success team, to scale and grow. Read More

Customer service processes establish a proper procedure in handling customers and helping them resolve their concerns. Read More

For your business to grow & thrive you need to provide good customer service, here is a list of extensive benefits. Read More

Developing a sustainable hotel model is more critical than ever. Learn more about Developing a Model for Sustainable Hotels Read More

Good communication is one of the key fundaments of a successful business. Check out this article to find out what business communication is and why it's so important for your company. Read More

Your business has jumped to a new global market. Now you are ready to take the next step for enhancing your business. But to connect with the audience in the global market, you need to communicate with them in their native language. So what will help you communicate? This is where a technical trans Read More

64% of customers think experience is more important than price when purchasing. This is why you need to invest in customer success software. Read More

Whether you operate in the B2C or B2B sector, providing your stakeholders with genuine and reliable remote support is of utmost importance. According to Small Biz Genius, 59% of clients state that their customer support expectations are higher now compared to what they were a year ago, with 58% of Read More

Retaining existing customers and winning over new customers is essential for running a successful business.
Check the article below to find out:
- Advantages of running a loyalty program
- Ways to keep customers coming back
- How to measure the success of your customer rewards program
and more Read More