Nearly three-quarters of American employees think their companies should help extremely poor people around the world if they have the resources, according to a survey conducted by Harris Interactive for Millennium Promise and CareerBuilder.com. About half of workers cited social responsibility as the top reason their companies should help thos  More...
The latest BizBooks, hosted by Slate's BizBox, will take place this Thursday with Scott Cooney--author of Build a Green Small Business--taking questions on how to build a company that is both eco-friendly and profitable. Submit questions now!  More...
Here's a checklist you can use to make sure your employee survey efforts are successful.  More...
Thinking about conducting your first employee survey? Here are some tips to help make your effort successful.  More...
What is an ideal time to conduct a survey? The question of timing is an important one when considering when to gather feedback from your employees and/or customers. In this issue of the Critical Metrics Update, we answer this question by highlighting both good and bad times for conducting employee and customer surveys.  More...
The following tutorial is designed to give you an overview of various approaches to survey benchmarking.  More...
Corporate Social Responsibility (CSR) is becoming more prevalent in our global economy. The other night, a TV commercial informed viewers that a car company is operating a manufacturing plant that has achieved zero landfill status - nothing from its manufacturing efforts goes into a landfill. Going carbon-neutral is also gaining a lot of press. Se  More...
In just a few short months news stories shifted from “if there’s a recession” to “when there’s a recession”. Given the events in the US housing and credit markets and the global financial markets, it is pretty clear that we are headed for the dreaded “R” word. To help prepare your business (whether large or small) there are a few steps you can tak  More...
Almost anyone can pull together a web-based survey using free or almost free survey tools available on the Internet. In fact, these do-it-yourself tools can help you save money and time by making use of resources already developed by professionals. However, as some of you might know from getting involved with some other do-it-yourself activities,  More...
You might wonder what do Tic Tacs and employee surveys have in common? Well, I'm sure you will agree that Tic Tacs taste better than surveys, are easier to fit in your pocket and don't cost as much, however, they do have one thing in common.  More...
Here are seven myths about employee surveys. They are based on the questions we've heard from cients over the years. The myths are found in bold text below and our attempt at debunking each myth follows.  More...
Adding humor into your small business can create an environment everyone is motivated to work in.  More...
Jerry Kalish of Retirement Plan Blog explains what entrepreneurs should consider in deciding what retirement plan to offer their employees.  More...