Time Magazine's online edition claims customer service is going away. If we are to believe a recent article in Time, before long we'll be self-servicing ourselves in every way imaginable from grocery checkout, to hospital check-in, from computer trouble shooting to phone bill and credit-card problem resolution.
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BizSugar.com » Customer Service » The End of Customer Service (As We Know It)
The End of Customer Service (As We Know It)
Posted by
ILuvMktg 712 days ago
(http://www.allbusiness.com)
Category: Customer Service | Tags: customer service self serve self service All
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