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Are We Cannibalizing Our Customers?

Are We Cannibalizing Our Customers? - http://www.salesdujour.com

Posted by SalesDuJour under Sales
From http://www.salesdujour.com 4689 days ago

Automation has increased sales opportunities at the expense of quality. More leads means less time to cultivate and nurture relationships. Shoe leather is expensive, and, it’s easier and cheaper to send an email than make a phone call. Is customer experience suffering as a result?

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