Small Business and Social Media Conversation : The Small Business Hour, as heard on CBS Radio

Posted by ShashiBellamkonda under Social Media
From http://blog.networksolutions.com 5111 days ago

Yesterday I was on the The Small Business Hour, as heard on CBS Radio talking about small business trust, reviews. The Small Business Hour is a weekly radio
Top takeaways for Small Business from my conversation :

Ask your customers which online destination they would like to converse with you. Are they now spending time on new media sites like Facebook?
Conduct regular searches on Google to see the first 20 results and see if you are present in the conversation – setup profiles, respond to posts or comments.
Setup monitoring of your product or company name with tools like Google Alerts.
Definitely make sure you have your own web site.
Integrate social media efforts into your regular marketing.
Test and see which channels work and increase engagement.