Search results for self service
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Customer service expert Joseph A. Michelli appears on BizBooks, BizBox's author conversation series, to field reader questions and discuss his book, The New Gold Standard.
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Article marketing has the World Wide Web available for its playing field. Developing an article marketing strategy that positions your articles to win recognition by the search engines and new website visitors means optimising every opportunity to make yourself visible.
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You're writing a blog, but not even your mother reads it regularly. How do you get people to visit and keep coming back to your site?
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Jodi Smith wasn't always so outgoing. In fact, she was so shy in high school that she knew "maybe three people out of a class of more than 1,000" when she graduated.
Heading to college, however, Smith made the conscious decision to reinvent herself, "just to see what would happen." Well, her experiment seems to have worked. After a decade
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There's little room for error when it comes to pricing your business' products or services. If you set prices too high, you risk scaring off new customers, but if you set them too low you may not make enough money to survive the long haul.
The key is to strike the right balance between being competitive and being profitable, and that means do
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Michelli, a customer service expert, will impart what he learned by studying the leadership strategies of executives at organizations such as Pike Place Fish, Starbucks, and the Ritz-Carlton. Submit your own questions by Friday!
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Big things often come in small packages. Consider microblogging, the emerging short-message medium offered by such sites as Twitter, Pownce, Plurk and FriendFeed.
Some commentators have dismissed the Twitters of the world as places where the self-absorbed waste time writing about the mundane, but many reputable companies don't see it that way
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LinkedIn is a social networking website that is geared specifically towards business members. It enables users to build up a network of existing and new business contacts (called connections).
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In a weak economy, it’s especially important to get closer to your most loyal and profitable customers. Allocating dollars to research is one of the best ways to uncover what your customers want and what they really think about your business. Too often, though, companies go about customer satisfaction research the wrong way or pooh-pooh results th
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While online mapping services and GPS devices are great for helping people get to where they're going - it's more important to those of us in Sales to know where we need to go in the first place! And while we're at it -it would be nice to know if we're contacting the best opportunity in the area - and shoot - since we're already there - is th
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"Motivation: A Key Ingredient For Success" examines recent business reports which identify a clear lack of personal motivation in the American work force.
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Simple steps. Make the customer know you care. Organize your business around that one principle.
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With the explosive growth of mobile internet usage and if you’re a website host yourself, it would be pretty smart for your brand to have mobile presence as well.UBIK.com is a recently launched, free-to-use service which allows anyone to create their own site in just a few easy steps without the need to insert complicated codes. The service is ent
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Smaller businesses can optimize processes by focusing on what's core to their success. Online outsourcing and collaboration services enable smaller businesses to do just that.
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Activity defines the person who is willing to put in time, but not willing to engage himself. Productivity defines the person who is fully engaged in what he is doing, and not just at the office, but in life.
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