Search results for customer service
As a business owner, it might seem enticing to send an e-mail blast about the latest product or service your company offers to everyone on your list. However, before you do, take a few minutes to see how segmenting your customer base provides more-focused advertising, as well as more sales and marketing opportunities.
More...
So what’s the number one pet peeve? Businesses who are difficult to do business, especially when I am trying to PAY them! This is absolutely inexcusable, and I see it all the time. What do I mean by being difficult? Let me give you an example:
More...
Suppose everything you thought you knew about newsletters was DEAD WRONG?
Here are 7 proven tips to create a marketing customer newsletter that is a profit-producing, client-retention, referral generating tool that really works.
More...
Customer feedback in the consumer marketing world has become an art form. Comparatively, B2B companies seem to lag far behind in having clear, sustainable ways to collect feedback, as well as having formal business process to make sure collected feedback is actionable.
More...
How would you and your business like some free marketing? If this economy has you in a cost cutting frame of mind, you have something in common with the rest of us small business owners. You’re probably mulling over the dilemma of how to get more advertising, for less money, and still grow your customer base. Word of mouth marketing is the answer
More...
Lenovo's Protection Service offers a performance-related insurance to enterprise and individual users' notebooks, arising out of accidental drop or an inadvertent liquid spill. Unlike traditional insurance companies which cover for damage/ loss from extraneous factors, Lenovo's Protection Service is specifically geared towards issues arising ou
More...
Successful email marketing is built upon giving the customers what they want, when they want it. Or in other words ensure that the content of every message you send is relevant and of benefit to the customer and meets their expectations. If you have integrated email into your business and really know your customer it should be very easy to be re
More...
Here is an updated tutorial on Buying Business Leads containing a list of service providers offering raw materials and additional qualification services to help marketers launch and manage their lead-generation campaigns.
More...
Sunbelt Software, a leading provider of Windows security and management software, today announced the top ten most prevalent spyware and malware threats for the month of October. The report, compiled from monthly scans performed by Sunbelt's award-winning antispyware tool, CounterSpy™, and its new anti-malware solution, VIPRE™ Antivirus + Antispy
More...
While you might not be able to create content that has the scale or complexity of Google's, it's easy to create marketing content that's equally as magnetic. Just be creative. More specifically, there are three things you should do:
More...
To make money online, you need to offer products that customers want to buy.
New online research tools can help you determine what customers want to buy BEFORE you open your store.
This article explains how to use Google, Yahoo, and Keyword tools to uncover profitable customer demand.
More...
Imaging Spectrum Magazine's November 2008 edition features Paul Cherry’s article “To Keep Buyers Coming Back, Don’t Be Nice — Be Real” on page 40. In this article, Cherry reveals the secret of customer loyalty: customer engagement.
More...
Like a marriage, a business relationship is always two-sided. Ever faced a situation where you thought your relationship with a customer was still going strong, only to find she's got her eye on a rival vendor? This article stresses the importance of salespeople nurturing existing customer relationships and asking questions that get to the heart
More...
Lots of companies try to unravel the secret of customer loyalty, assuming that when customers leave, it's because they were dissatisfied in some way. But it's not just a matter of satisfying customers: to keep them coming back, you must establish an emotional connection with them, too. Here's how to engage your customers.
More...
I had a salesman in a car dealership lie to me once about having an add-on product in stock, because he didn't want the hassle of going to dig the unwieldy item out of the store room.
More...