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<title>BizSugar / Upcoming News / Customer Service</title>
<link>http://www.bizsugar.com</link>
<description>Your Source for Social News and Networking  votes</description>
<pubDate>Thu, 24 May 2012 14:36:56 CDT</pubDate>
<language>en</language>
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<title><![CDATA[5 Signs You Might Need to Fire a Client ]]></title>
<link>http://www.bizsugar.com/CustomerService/5-signs-you-might-need-to-fire-a-client-/</link>
<comments>http://www.bizsugar.com/CustomerService/5-signs-you-might-need-to-fire-a-client-/</comments>
<pubDate>Thu, 24 May 2012 14:36:56 CDT</pubDate>
<dc:creator>corpcentre</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-signs-you-might-need-to-fire-a-client-/</guid>
<description><![CDATA[Have you ever had a client you wished you could fire? While many busines owners feel that any client is a valuable client, there can be times where it's better for your business to part ways. Here are some signs that it might be time for you to consider firing your client.<br/><br/>5 Vote(s) ]]></description>
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<title><![CDATA[The One Thing You Need to Develop Trust in Your Business ]]></title>
<link>http://www.bizsugar.com/CustomerService/the-one-thing-you-need-to-develop-trust-in-your-business-/</link>
<comments>http://www.bizsugar.com/CustomerService/the-one-thing-you-need-to-develop-trust-in-your-business-/</comments>
<pubDate>Thu, 24 May 2012 07:21:41 CDT</pubDate>
<dc:creator>jggregory</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/the-one-thing-you-need-to-develop-trust-in-your-business-/</guid>
<description><![CDATA[Alyssa tells us what one thing you need to do in order to develop trust in your small business relationships. <br/><br/>6 Vote(s) ]]></description>
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<title><![CDATA[How to Pick the Best CRM for Your Business?]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-pick-the-best-crm-for-your-business/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-pick-the-best-crm-for-your-business/</comments>
<pubDate>Tue, 22 May 2012 12:47:57 CDT</pubDate>
<dc:creator>leahrsinger</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-pick-the-best-crm-for-your-business/</guid>
<description><![CDATA[One of the keys to staying sane as a small business owner is developing a system to manage customers and communication efforts. This is especially true if you do not have a large marketing and customer service staff.  Fortunately Customer Relationship Management (CRM) systems were developed to help<br/><br/>7 Vote(s) ]]></description>
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<title><![CDATA[Top Reasons Why Your Company Should Have а Mobile Website]]></title>
<link>http://www.bizsugar.com/CustomerService/top-reasons-why-your-company-should-have-A-mobile-website/</link>
<comments>http://www.bizsugar.com/CustomerService/top-reasons-why-your-company-should-have-A-mobile-website/</comments>
<pubDate>Mon, 21 May 2012 09:31:05 CDT</pubDate>
<dc:creator>Dailyblogtools</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/top-reasons-why-your-company-should-have-A-mobile-website/</guid>
<description><![CDATA[With thе uѕe оf smart phones аnd othеr technological devices оn thе rise, mаny companies arе starting tо recognize hоw thеѕe devices cаn bе usеd tо theіr advantage. The current trend оf people depending оn theіr smart phones tо visit websites аnd uѕе search engines wіll only increase aѕ newеr model<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[Social media practices gone wrong: A case study  ]]></title>
<link>http://www.bizsugar.com/CustomerService/social-media-practices-gone-wrong-a-case-study-/</link>
<comments>http://www.bizsugar.com/CustomerService/social-media-practices-gone-wrong-a-case-study-/</comments>
<pubDate>Thu, 17 May 2012 16:35:02 CDT</pubDate>
<dc:creator>cendrinemedia</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/social-media-practices-gone-wrong-a-case-study-/</guid>
<description><![CDATA[Have you ever had to deal with a person who blows things so out of proportion publicly that you feel like turning off your computer and taking a vacation? If so, read further. I have an interesting case study for you.<br/><br/>3 Vote(s) ]]></description>
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<title><![CDATA[Great Customer Experience Creates More Revenue Opportunities]]></title>
<link>http://www.bizsugar.com/CustomerService/great-customer-experience-creates-more-revenue-opportunities/</link>
<comments>http://www.bizsugar.com/CustomerService/great-customer-experience-creates-more-revenue-opportunities/</comments>
<pubDate>Tue, 15 May 2012 13:00:48 CDT</pubDate>
<dc:creator>SalesPortal</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/great-customer-experience-creates-more-revenue-opportunities/</guid>
<description><![CDATA[A recent study found that over 80% of customers who are happy with your call center agent's performance are willing to listen to an additional offer, whereas only 53% of unsatisfied customers were willing to consider an add-on product offer. So, in order to maximize the incremental revenue potentia<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[“If We Mess Up, We Fess Up”: Secrets of Minnesota Life’s Top B2B Customer Service]]></title>
<link>http://www.bizsugar.com/CustomerService/%E2%80%9Cif-we-mess-up-we-fess-up%E2%80%9D-secrets-of-minnesota-life%E2%80%99s-top-b2b-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/%E2%80%9Cif-we-mess-up-we-fess-up%E2%80%9D-secrets-of-minnesota-life%E2%80%99s-top-b2b-customer-service/</comments>
<pubDate>Tue, 15 May 2012 07:59:08 CDT</pubDate>
<dc:creator>stepbystepmarketing.com</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/%E2%80%9Cif-we-mess-up-we-fess-up%E2%80%9D-secrets-of-minnesota-life%E2%80%99s-top-b2b-customer-service/</guid>
<description><![CDATA[Kristi Fox, Second Vice President of Group Client Relationships at Minnesota Life, recently shared her views on top customer service in an interview for the Dave Stein blog. &quot;We're good, but we're also human,&quot; she said. &quot;If we mess up, we fess up...&quot;<br/><br/>8 Vote(s) ]]></description>
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<title><![CDATA[We Can All Think Like Customers -- Interview With Customer Experience Strategist Barry Dalton]]></title>
<link>http://www.bizsugar.com/CustomerService/we-can-all-think-like-customers-interview-with-customer-experience-strategist-barry-dalton/</link>
<comments>http://www.bizsugar.com/CustomerService/we-can-all-think-like-customers-interview-with-customer-experience-strategist-barry-dalton/</comments>
<pubDate>Tue, 15 May 2012 07:25:08 CDT</pubDate>
<dc:creator>GetApp</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/we-can-all-think-like-customers-interview-with-customer-experience-strategist-barry-dalton/</guid>
<description><![CDATA[Interview with Barry Dalton, a leading customer experience expert about strategies and insights on the CRM and Social CRM industry. Let's dive into his precious insight on what it takes to always &quot;think like customers.&quot;<br/><br/>7 Vote(s) ]]></description>
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<title><![CDATA[Contact Center Agents: Brand Ambassadors]]></title>
<link>http://www.bizsugar.com/CustomerService/contact-center-agents-brand-ambassadors/</link>
<comments>http://www.bizsugar.com/CustomerService/contact-center-agents-brand-ambassadors/</comments>
<pubDate>Thu, 10 May 2012 12:25:31 CDT</pubDate>
<dc:creator>SalesPortal</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/contact-center-agents-brand-ambassadors/</guid>
<description><![CDATA[Quick question-which employee in your company is responsible for brand management? Many businesses would say their brand managers, the PR and marketing team or maybe even the CEO should be held accountable for public brand perception. The truth is that every single employee in your company, especia<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[Five Customer Service Tips from Top Airlines]]></title>
<link>http://www.bizsugar.com/CustomerService/five-customer-service-tips-from-top-airlines/</link>
<comments>http://www.bizsugar.com/CustomerService/five-customer-service-tips-from-top-airlines/</comments>
<pubDate>Wed, 09 May 2012 14:05:17 CDT</pubDate>
<dc:creator>stepbystepmarketing.com</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/five-customer-service-tips-from-top-airlines/</guid>
<description><![CDATA[When you boil it all down, airlines are really selling something pretty simple. They are there to transport people from one place to another. That could be why airlines have always had to rely on customer-service extras to differentiate themselves from competitors.<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[Outsourcing Customer Service for Your Small Business ]]></title>
<link>http://www.bizsugar.com/CustomerService/outsourcing-customer-service-for-your-small-business-/</link>
<comments>http://www.bizsugar.com/CustomerService/outsourcing-customer-service-for-your-small-business-/</comments>
<pubDate>Mon, 07 May 2012 10:18:06 CDT</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/outsourcing-customer-service-for-your-small-business-/</guid>
<description><![CDATA[Depending on your type of business, most businesses usually have lots of operations. For some, handling all these operations effectively can become tiresome or almost impossible. And when your business does not run smoothly, it could lead to a decline in sales or patronage. This is where outsourcin<br/><br/>8 Vote(s) ]]></description>
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<title><![CDATA[How to Gain Consumer Trust Online]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-gain-consumer-trust-online/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-gain-consumer-trust-online/</comments>
<pubDate>Thu, 03 May 2012 08:08:00 CDT</pubDate>
<dc:creator>nickstamoulis</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-gain-consumer-trust-online/</guid>
<description><![CDATA[The power is in the hands of the consumer. They know that they have options and they are going to take their time to ensure that they make the right choice before spending their money. Besides getting recommendations from trusted friends, family, or colleagues consumers are spending time researchin<br/><br/>7 Vote(s) ]]></description>
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<title><![CDATA[ The Link Between Great Customer Service and Customer Retention]]></title>
<link>http://www.bizsugar.com/CustomerService/-the-link-between-great-customer-service-and-customer-retention/</link>
<comments>http://www.bizsugar.com/CustomerService/-the-link-between-great-customer-service-and-customer-retention/</comments>
<pubDate>Wed, 02 May 2012 17:00:36 CDT</pubDate>
<dc:creator>stepbystepmarketing.com</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/-the-link-between-great-customer-service-and-customer-retention/</guid>
<description><![CDATA[Delivering excellent customer service is one of the most effective ways to boost customer retention. That seems obvious, yet these observations from &quot;The Top 9 Ways to Increase Your Customer Loyalty,&quot; a free white paper from Allegiance.com, drive the point home.<br/><br/>1 Vote(s) ]]></description>
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<title><![CDATA[Increasing Profit is Now in Your Hands ]]></title>
<link>http://www.bizsugar.com/CustomerService/increasing-profit-is-now-in-your-hands-/</link>
<comments>http://www.bizsugar.com/CustomerService/increasing-profit-is-now-in-your-hands-/</comments>
<pubDate>Wed, 02 May 2012 13:27:41 CDT</pubDate>
<dc:creator>jennifergarcia</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/increasing-profit-is-now-in-your-hands-/</guid>
<description><![CDATA[It is obvious for any businessmen to have a keen interest in increasing profit margin of his business. For this purpose, the owner along the other partners (if any) joins their heads to come up with any different profit ideas. The management can adopt certain profit ideas, used previously by the fi<br/><br/>1 Vote(s) ]]></description>
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<title><![CDATA[Creating Great Customer Service With CRM]]></title>
<link>http://www.bizsugar.com/CustomerService/creating-great-customer-service-with-crm/</link>
<comments>http://www.bizsugar.com/CustomerService/creating-great-customer-service-with-crm/</comments>
<pubDate>Tue, 01 May 2012 09:48:09 CDT</pubDate>
<dc:creator>OpenCRM</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/creating-great-customer-service-with-crm/</guid>
<description><![CDATA[This article explains how a CRM solution can be used to raise the bar with customer service. In today's market where competition has never been fiercer, one of the means of gaining market share is by differentiation, and great customer service is one good way of adding value to your product or serv<br/><br/>2 Vote(s) ]]></description>
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<title><![CDATA[5 Ideas for Great Customer Reward Programs]]></title>
<link>http://www.bizsugar.com/CustomerService/5-ideas-for-great-customer-reward-programs/</link>
<comments>http://www.bizsugar.com/CustomerService/5-ideas-for-great-customer-reward-programs/</comments>
<pubDate>Sun, 29 Apr 2012 17:40:11 CDT</pubDate>
<dc:creator>leahrsinger</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-ideas-for-great-customer-reward-programs/</guid>
<description><![CDATA[Not sure what a loyalty program is and how it can help your business? Quite simply, it is a process of offering customers incentives and rewards for continuing to shop at your store. Let's take a look at some great ideas for customer rewards programs that you can use to retain shoppers.<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[Gauge Your Customers' Satisfaction with Online Surveys - Business Signs.org]]></title>
<link>http://www.bizsugar.com/CustomerService/gauge-your-customers-satisfaction-with-online-surveys-business-signs-org/</link>
<comments>http://www.bizsugar.com/CustomerService/gauge-your-customers-satisfaction-with-online-surveys-business-signs-org/</comments>
<pubDate>Sun, 29 Apr 2012 17:38:50 CDT</pubDate>
<dc:creator>leahrsinger</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/gauge-your-customers-satisfaction-with-online-surveys-business-signs-org/</guid>
<description><![CDATA[Now more than ever, it is crucial to make sure your customers are satisfied with your store and service. Online customer surveys are a great way to gauge consumers' attitude toward your store. Lets look at five ways to ensure you get the most from your customer satisfaction surveys.<br/><br/>2 Vote(s) ]]></description>
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<title><![CDATA[Top 5 Security Companion For Free – Would You Still Prefer To Pay?]]></title>
<link>http://www.bizsugar.com/CustomerService/top-5-security-companion-for-free-%E2%80%93-would-you-still-prefer-to-pay/</link>
<comments>http://www.bizsugar.com/CustomerService/top-5-security-companion-for-free-%E2%80%93-would-you-still-prefer-to-pay/</comments>
<pubDate>Sun, 29 Apr 2012 15:43:45 CDT</pubDate>
<dc:creator>kharim</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/top-5-security-companion-for-free-%E2%80%93-would-you-still-prefer-to-pay/</guid>
<description><![CDATA[In today's world of inflation and hiking prices, it is virtually impossible to think of a good service, provided for free. However, the rule doesn't apply to internet security programs, which are now available free of cost with no less quality standards. Almost all companies (like Avast, Norton, Av<br/><br/>1 Vote(s) ]]></description>
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<title><![CDATA[Transform your Business into an Award Winner for Excellent Customer Service ]]></title>
<link>http://www.bizsugar.com/CustomerService/transform-your-business-into-an-award-winner-for-excellent-customer-service-/</link>
<comments>http://www.bizsugar.com/CustomerService/transform-your-business-into-an-award-winner-for-excellent-customer-service-/</comments>
<pubDate>Sun, 29 Apr 2012 02:53:18 CDT</pubDate>
<dc:creator>ivanpw</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/transform-your-business-into-an-award-winner-for-excellent-customer-service-/</guid>
<description><![CDATA[Providing great customer service is now an effortless way to differentiate your business and brand over the vastly growing competition. Some tips inside.<br/><br/>6 Vote(s) ]]></description>
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<title><![CDATA[Grow your Business by Treating Customers as Human Beings ]]></title>
<link>http://www.bizsugar.com/CustomerService/grow-your-business-by-treating-customers-as-human-beings-/</link>
<comments>http://www.bizsugar.com/CustomerService/grow-your-business-by-treating-customers-as-human-beings-/</comments>
<pubDate>Wed, 25 Apr 2012 09:23:42 CDT</pubDate>
<dc:creator>AngelBiz</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/grow-your-business-by-treating-customers-as-human-beings-/</guid>
<description><![CDATA[Great customer service leads to higher sales. By providing basic human touch to your customer service small business owners can grow their business significantly.<br/><br/>3 Vote(s) ]]></description>
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<title><![CDATA[Changing Suppliers: A Lesson in Poor Customer Service]]></title>
<link>http://www.bizsugar.com/CustomerService/changing-suppliers-a-lesson-in-poor-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/changing-suppliers-a-lesson-in-poor-customer-service/</comments>
<pubDate>Mon, 23 Apr 2012 10:52:32 CDT</pubDate>
<dc:creator>JVRudnick</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/changing-suppliers-a-lesson-in-poor-customer-service/</guid>
<description><![CDATA[Okay, it's not a normal Monday morning and while I've slept on my frustration, I can tell you that I am totally pissed off at two of the countries leading telecommunications companies - Rogers and Primus.But let me explain - calmly. Rationally. In moderated tones rather than the screaming that <br/><br/>7 Vote(s) ]]></description>
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<title><![CDATA[How Far will Your Customer Support go to Make a Customer Happy? A Real Customer Support Story from NameCheap ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-far-will-your-customer-support-go-to-make-a-customer-happy-a-real-customer-support-story-from-namecheap-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-far-will-your-customer-support-go-to-make-a-customer-happy-a-real-customer-support-story-from-namecheap-/</comments>
<pubDate>Fri, 20 Apr 2012 03:03:36 CDT</pubDate>
<dc:creator>ivanpw</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-far-will-your-customer-support-go-to-make-a-customer-happy-a-real-customer-support-story-from-namecheap-/</guid>
<description><![CDATA[An interesting update from Namecheap fan page containing a customer support transcript, showing how far a support rep would go to make a customer happy. Cool!<br/><br/>8 Vote(s) ]]></description>
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<title><![CDATA[Why an Entrepreneur Loses His Clients - Entrepreneur Training for Entrepreneurs]]></title>
<link>http://www.bizsugar.com/CustomerService/why-an-entrepreneur-loses-his-clients-entrepreneur-training-for-entrepreneurs/</link>
<comments>http://www.bizsugar.com/CustomerService/why-an-entrepreneur-loses-his-clients-entrepreneur-training-for-entrepreneurs/</comments>
<pubDate>Wed, 18 Apr 2012 13:35:08 CDT</pubDate>
<dc:creator>MarketingRoyalties</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/why-an-entrepreneur-loses-his-clients-entrepreneur-training-for-entrepreneurs/</guid>
<description><![CDATA[Every entrepreneur uses a great variety of methods to attract clients. However, some entrepreneurs stop paying the necessary attention to their clients after they purchase a product or service from them. <br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[The Secret to Getting Local Customers: It’s Simpler Than You Think ]]></title>
<link>http://www.bizsugar.com/CustomerService/the-secret-to-getting-local-customers-it%E2%80%99s-simpler-than-you-think-/</link>
<comments>http://www.bizsugar.com/CustomerService/the-secret-to-getting-local-customers-it%E2%80%99s-simpler-than-you-think-/</comments>
<pubDate>Mon, 16 Apr 2012 12:07:00 CDT</pubDate>
<dc:creator>NetworkSolutions</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/the-secret-to-getting-local-customers-it%E2%80%99s-simpler-than-you-think-/</guid>
<description><![CDATA[If you own a small business that relies on local customers-such as a retail store, restaurant or hair salon-how can you attract new customers? According to the results of a new study conducted by comScore and reported in MediaPost, local search, social networking, mobile apps and daily deal sites a<br/><br/>6 Vote(s) ]]></description>
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<title><![CDATA[6 Reasons Your Customers Are Not Loyal]]></title>
<link>http://www.bizsugar.com/CustomerService/6-reasons-your-customers-are-not-loyal/</link>
<comments>http://www.bizsugar.com/CustomerService/6-reasons-your-customers-are-not-loyal/</comments>
<pubDate>Fri, 13 Apr 2012 15:27:18 CDT</pubDate>
<dc:creator>jordanfuture</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/6-reasons-your-customers-are-not-loyal/</guid>
<description><![CDATA[Loyal customers are the lifeblood to any business. Here are 6 reasons to help improve customer loyalty for your small business.<br/><br/>2 Vote(s) ]]></description>
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<title><![CDATA[Why You Must Retain Your Customers to Acquire New Ones: Amazing Tips From ThinkAboutCRM]]></title>
<link>http://www.bizsugar.com/CustomerService/why-you-must-retain-your-customers-to-acquire-new-ones-amazing-tips-from-thinkaboutcrm/</link>
<comments>http://www.bizsugar.com/CustomerService/why-you-must-retain-your-customers-to-acquire-new-ones-amazing-tips-from-thinkaboutcrm/</comments>
<pubDate>Fri, 13 Apr 2012 09:36:20 CDT</pubDate>
<dc:creator>GetApp</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/why-you-must-retain-your-customers-to-acquire-new-ones-amazing-tips-from-thinkaboutcrm/</guid>
<description><![CDATA[CRM Apps and Social CRM expert tips on customer relationship management and customer retention by the founder of ThinkAboutCRM a leader in the CRM software industry.<br/><br/>7 Vote(s) ]]></description>
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<title><![CDATA[How to use customer service to differentiate your business]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-use-customer-service-to-differentiate-your-business/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-use-customer-service-to-differentiate-your-business/</comments>
<pubDate>Thu, 12 Apr 2012 12:22:39 CDT</pubDate>
<dc:creator>Jay_pas</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-use-customer-service-to-differentiate-your-business/</guid>
<description><![CDATA[Every business needs to differentiate itself, to find a way to show the world how it's unique and different. If you don't, what reason does anyone have for choosing your business over any of the others that provide the same goods or services?<br/><br/>2 Vote(s) ]]></description>
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<title><![CDATA[5 Ways Small Businesses Can Boost Their Customer Service]]></title>
<link>http://www.bizsugar.com/CustomerService/5-ways-small-businesses-can-boost-their-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/5-ways-small-businesses-can-boost-their-customer-service/</comments>
<pubDate>Thu, 12 Apr 2012 09:21:53 CDT</pubDate>
<dc:creator>bafife</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-ways-small-businesses-can-boost-their-customer-service/</guid>
<description><![CDATA[As a small business owner, it's important to have a strong and successful support team that you can count on to represent your business. However, it doesn't have to be as hard as it sounds. Here are a few communication tips that we believe will help your small business receive positive reviews.<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[How to Show Respect to Your Customers ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-show-respect-to-your-customers-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-show-respect-to-your-customers-/</comments>
<pubDate>Sat, 07 Apr 2012 11:04:29 CDT</pubDate>
<dc:creator>viclogic</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-show-respect-to-your-customers-/</guid>
<description><![CDATA[Business owners should not only invest money, time, effort and attention, but they should also pay respect for people, especially for their customers. Here are some tips on how to show your real respect to your consumers.<br/><br/>3 Vote(s) ]]></description>
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<title><![CDATA[A Positive Customer Experience Can Increase Your Revenue]]></title>
<link>http://www.bizsugar.com/CustomerService/a-positive-customer-experience-can-increase-your-revenue/</link>
<comments>http://www.bizsugar.com/CustomerService/a-positive-customer-experience-can-increase-your-revenue/</comments>
<pubDate>Thu, 05 Apr 2012 12:23:29 CDT</pubDate>
<dc:creator>SalesPortal</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/a-positive-customer-experience-can-increase-your-revenue/</guid>
<description><![CDATA[When a customer phones in to your contact center, the entire customer experience boils down one yes or no question-did you solve their issue? If the reason for the customer call isn't resolved quickly and completely, then everything else your representative does to improve the customer experience i<br/><br/>6 Vote(s) ]]></description>
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<title><![CDATA[How to Impress Your Clients – A Complete Guide to Providing Amazing Customer Service]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-impress-your-clients-%E2%80%93-a-complete-guide-to-providing-amazing-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-impress-your-clients-%E2%80%93-a-complete-guide-to-providing-amazing-customer-service/</comments>
<pubDate>Thu, 05 Apr 2012 01:50:15 CDT</pubDate>
<dc:creator>theresa.walsh125</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-impress-your-clients-%E2%80%93-a-complete-guide-to-providing-amazing-customer-service/</guid>
<description><![CDATA[Find out how to provide insanely great customer service, get your clients to love your company and come back with more orders. Customer service guide for startups.<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[Why is Great Customer Service so Important for Customer Acquisition and Retention?]]></title>
<link>http://www.bizsugar.com/CustomerService/why-is-great-customer-service-so-important-for-customer-acquisition-and-retention/</link>
<comments>http://www.bizsugar.com/CustomerService/why-is-great-customer-service-so-important-for-customer-acquisition-and-retention/</comments>
<pubDate>Tue, 03 Apr 2012 14:33:38 CDT</pubDate>
<dc:creator>SalesPortal</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/why-is-great-customer-service-so-important-for-customer-acquisition-and-retention/</guid>
<description><![CDATA[The relationship between a company and its customers has always been important, but it seems like delivering top-notch customer experience is getting more critical in today's market. Interactions between brands and their consumers are becoming increasingly more customer-driven thanks to the power o<br/><br/>1 Vote(s) ]]></description>
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<title><![CDATA[5 Tips For Building Customer Loyalty]]></title>
<link>http://www.bizsugar.com/CustomerService/5-tips-for-building-customer-loyalty/</link>
<comments>http://www.bizsugar.com/CustomerService/5-tips-for-building-customer-loyalty/</comments>
<pubDate>Mon, 02 Apr 2012 16:07:33 CDT</pubDate>
<dc:creator>leapzone</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-tips-for-building-customer-loyalty/</guid>
<description><![CDATA[Most companies know that long-term customers are the lifeblood of their business...rather than waiting to see whether a particular customer &quot;deserves&quot; special treatment, try treating every patron as special right from the start.<br/><br/>2 Vote(s) ]]></description>
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<title><![CDATA[Social customer failure = PR failure]]></title>
<link>http://www.bizsugar.com/CustomerService/social-customer-failure--pr-failure/</link>
<comments>http://www.bizsugar.com/CustomerService/social-customer-failure--pr-failure/</comments>
<pubDate>Mon, 02 Apr 2012 03:12:11 CDT</pubDate>
<dc:creator>MPillans</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/social-customer-failure--pr-failure/</guid>
<description><![CDATA[Good social customer services wins customers, prevents PR disasters. There is no excuse not to be aware of what's being said about you online, not to engage with your customers and not to deal with issues as they arise. <br/><br/>3 Vote(s) ]]></description>
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<title><![CDATA[How do you WOW your customers?   ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-do-you-wow-your-customers-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-do-you-wow-your-customers-/</comments>
<pubDate>Sun, 01 Apr 2012 12:50:48 CDT</pubDate>
<dc:creator>askaaronlee</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-do-you-wow-your-customers-/</guid>
<description><![CDATA[WOW your customers and you'l be able to give them a memorable and lasting last impression that can help you spread WOM.<br/><br/>4 Vote(s) ]]></description>
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<title><![CDATA[Streamline Your Customer Service with Tello &amp; Square]]></title>
<link>http://www.bizsugar.com/CustomerService/streamline-your-customer-service-with-tello-square/</link>
<comments>http://www.bizsugar.com/CustomerService/streamline-your-customer-service-with-tello-square/</comments>
<pubDate>Fri, 30 Mar 2012 11:22:50 CDT</pubDate>
<dc:creator>HotelMktgROI</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/streamline-your-customer-service-with-tello-square/</guid>
<description><![CDATA[Technology has been streamlining store processes for over a decade now, from cell phones to self-checkout machines to tablets. Each device is created with the goal of making purchases quicker and easier in order to provide excellent customer service. Tello and Pay by Name by Square are two tools th<br/><br/>2 Vote(s) ]]></description>
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<title><![CDATA[5 Things a Toddler Can Teach a Small Business About Customer Service]]></title>
<link>http://www.bizsugar.com/CustomerService/5-things-a-toddler-can-teach-a-small-business-about-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/5-things-a-toddler-can-teach-a-small-business-about-customer-service/</comments>
<pubDate>Wed, 28 Mar 2012 18:40:01 CDT</pubDate>
<dc:creator>NetworkSolutions</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-things-a-toddler-can-teach-a-small-business-about-customer-service/</guid>
<description><![CDATA[So what can dealing with a toddler teach us about delivering better service to our customers? I'd like to share a few observations that I've garnered from my life with my spirited daughter.<br/><br/>5 Vote(s) ]]></description>
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<title><![CDATA[How To Understand The Notoriously Irrational Consumer]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-understand-the-notoriously-irrational-consumer/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-understand-the-notoriously-irrational-consumer/</comments>
<pubDate>Wed, 28 Mar 2012 11:00:02 CDT</pubDate>
<dc:creator>Babajan786</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-understand-the-notoriously-irrational-consumer/</guid>
<description><![CDATA[Sometimes we come up with an invention which we believe is a no-brainer. It is a &quot;sure winner, the innovation of the year&quot;, but later we are surprised that it is not appreciated at all on the market as it was internally within the company. In other cases we conduct thorough Customer Preference Test<br/><br/>3 Vote(s) ]]></description>
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<title><![CDATA[Advice from a Successful Entrepreneur : Scott Hintz, Co-Founder, TripIT]]></title>
<link>http://www.bizsugar.com/CustomerService/advice-from-a-successful-entrepreneur-scott-hintz-co-founder-tripit/</link>
<comments>http://www.bizsugar.com/CustomerService/advice-from-a-successful-entrepreneur-scott-hintz-co-founder-tripit/</comments>
<pubDate>Wed, 28 Mar 2012 10:22:31 CDT</pubDate>
<dc:creator>GetApp</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/advice-from-a-successful-entrepreneur-scott-hintz-co-founder-tripit/</guid>
<description><![CDATA[Scott Hintz, the co- founder of TripIT offers some sage advice on how to approach your business in terms of customers support, hiring and attitude.<br/><br/>8 Vote(s) ]]></description>
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<title><![CDATA[Entrepreneur Interview: Matt Curry Keeping Ahead in the Auto Repair Business and Being Social]]></title>
<link>http://www.bizsugar.com/CustomerService/entrepreneur-interview-matt-curry-keeping-ahead-in-the-auto-repair-business-and-being-social/</link>
<comments>http://www.bizsugar.com/CustomerService/entrepreneur-interview-matt-curry-keeping-ahead-in-the-auto-repair-business-and-being-social/</comments>
<pubDate>Tue, 27 Mar 2012 18:41:49 CDT</pubDate>
<dc:creator>NetworkSolutions</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/entrepreneur-interview-matt-curry-keeping-ahead-in-the-auto-repair-business-and-being-social/</guid>
<description><![CDATA[I've discovered Curry's Auto Service, a local small business that carries on a conversation extremely well with the community and customers via a blog, Facebook, and Twitter. They even take pictures of cool customer cars and post them on Twitter!Curry's Auto Service has locations across Norther<br/><br/>6 Vote(s) ]]></description>
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