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<title>BizSugar / Published News / Customer Service</title>
<link>http://www.bizsugar.com</link>
<description>Your Source for Social News and Networking  votes</description>
<pubDate>Fri, 17 May 2013 21:43:57 CDT</pubDate>
<language>en</language>
<item>
<title><![CDATA[The Reason We Should Under Promise and Over Deliver]]></title>
<link>http://www.bizsugar.com/CustomerService/the-reason-we-should-under-promise-and-over-deliver/</link>
<comments>http://www.bizsugar.com/CustomerService/the-reason-we-should-under-promise-and-over-deliver/</comments>
<pubDate>Fri, 17 May 2013 21:43:57 CDT</pubDate>
<dc:creator>tcamba</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/the-reason-we-should-under-promise-and-over-deliver/</guid>
<description><![CDATA[It's an old saying but still valuable today. Business people are only as good as their word. If you make a promise - deliver it. Or renegotiate.<br/><br/>24 Vote(s) ]]></description>
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<title><![CDATA[Building Irresistible Rapport With Your Customers ]]></title>
<link>http://www.bizsugar.com/CustomerService/building-irresistible-rapport-with-your-customers-/</link>
<comments>http://www.bizsugar.com/CustomerService/building-irresistible-rapport-with-your-customers-/</comments>
<pubDate>Wed, 15 May 2013 00:09:38 CDT</pubDate>
<dc:creator>tcamba</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/building-irresistible-rapport-with-your-customers-/</guid>
<description><![CDATA[Have you have ever wondered how it is that some of your competitors seem to always be in harmony with their customers, while others fight to stay in their good graces? There is a good reason for this, and the sooner you learn it and put it into...<br/><br/>27 Vote(s) ]]></description>
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<title><![CDATA[How To Upsell To Increase Sales]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-upsell-to-increase-sales/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-upsell-to-increase-sales/</comments>
<pubDate>Mon, 13 May 2013 15:13:12 CDT</pubDate>
<dc:creator>crozon</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-upsell-to-increase-sales/</guid>
<description><![CDATA[One of the most cost effective selling techniques is also the one sales technique where many retailers either avoid all together, or completely fail at performing properly. This sales technique is of course the upsell.<br/><br/>24 Vote(s) ]]></description>
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<title><![CDATA[All Hat, No Cattle.]]></title>
<link>http://www.bizsugar.com/CustomerService/all-hat-no-cattle-/</link>
<comments>http://www.bizsugar.com/CustomerService/all-hat-no-cattle-/</comments>
<pubDate>Mon, 13 May 2013 09:50:38 CDT</pubDate>
<dc:creator>Squawk Media</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/all-hat-no-cattle-/</guid>
<description><![CDATA[You know those people, the ones who wear head-to-toe Rip Curl but have never seen the inside of a wave? Or the guy who professes, Yea, I'll have that zingbat to you by Tuesday. Promise! and come Wednesday you haven't<br/><br/>24 Vote(s) ]]></description>
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<title><![CDATA[Creating a Customer Loyalty Program &amp; Building Community ]]></title>
<link>http://www.bizsugar.com/CustomerService/creating-a-customer-loyalty-program-building-community-/</link>
<comments>http://www.bizsugar.com/CustomerService/creating-a-customer-loyalty-program-building-community-/</comments>
<pubDate>Tue, 07 May 2013 22:21:50 CDT</pubDate>
<dc:creator>jonmikelbailey</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/creating-a-customer-loyalty-program-building-community-/</guid>
<description><![CDATA[Marketers know that creating community is what brings your customers back.  Creating community is what keeps your customers interested and it gets your customers to share.A happy customer that feels part of the community experience at your store, restaurant, office or event is more apt to share<br/><br/>25 Vote(s) ]]></description>
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<title><![CDATA[How Customer Service Impacts The Success Of Your Business ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-customer-service-impacts-the-success-of-your-business-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-customer-service-impacts-the-success-of-your-business-/</comments>
<pubDate>Mon, 06 May 2013 07:13:23 CDT</pubDate>
<dc:creator>RossKimbarovsky</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-customer-service-impacts-the-success-of-your-business-/</guid>
<description><![CDATA[What your customers and potential customers say publicly about your company's products and services matters a great deal. Here's why (plus three tips to improve your customer service). <br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[20 Tips On How To Become A Great Salesman ]]></title>
<link>http://www.bizsugar.com/CustomerService/20-tips-on-how-to-become-a-great-salesman-/</link>
<comments>http://www.bizsugar.com/CustomerService/20-tips-on-how-to-become-a-great-salesman-/</comments>
<pubDate>Fri, 03 May 2013 08:25:02 CDT</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/20-tips-on-how-to-become-a-great-salesman-/</guid>
<description><![CDATA[If you want to be a great salesperson, study the craft, and master the art of serving your customers quickly and eloquently. Those who have mastered the arts are reaping the positive results of the fruit they sowed.Are you struggling with being the best in this industry? Or is it the case of pu<br/><br/>25 Vote(s) ]]></description>
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<title><![CDATA[4 Tips to Keep Customers Coming Back]]></title>
<link>http://www.bizsugar.com/CustomerService/4-tips-to-keep-customers-coming-back/</link>
<comments>http://www.bizsugar.com/CustomerService/4-tips-to-keep-customers-coming-back/</comments>
<pubDate>Thu, 02 May 2013 13:17:37 CDT</pubDate>
<dc:creator>HeatherStone</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/4-tips-to-keep-customers-coming-back/</guid>
<description><![CDATA[Repeat customers should be a huge focus for any business. If you don't keep customers coming back and work to retain your current customers happy, you will always be searching for new business, a costly and time consuming procedure that, in the long run, makes it tougher to grow. What's the solutio<br/><br/>26 Vote(s) ]]></description>
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<title><![CDATA[How to Deal with Deadbeat Customers ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-deal-with-deadbeat-customers-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-deal-with-deadbeat-customers-/</comments>
<pubDate>Tue, 30 Apr 2013 05:33:15 CDT</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-deal-with-deadbeat-customers-/</guid>
<description><![CDATA[Sometimes, no matter what precautions you take or how well you manage your receivables, there are just some customers that won't pay on time, even if at all. But, there's still hope for you to get the money you deserve. Here are 5 ways to deal with late paying customers:<br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[Customer Service – How to Cope With Changing Customer Expectations]]></title>
<link>http://www.bizsugar.com/CustomerService/customer-service-%E2%80%93-how-to-cope-with-changing-customer-expectations/</link>
<comments>http://www.bizsugar.com/CustomerService/customer-service-%E2%80%93-how-to-cope-with-changing-customer-expectations/</comments>
<pubDate>Mon, 29 Apr 2013 20:01:08 CDT</pubDate>
<dc:creator>sharonhh</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/customer-service-%E2%80%93-how-to-cope-with-changing-customer-expectations/</guid>
<description><![CDATA[Providing customers with a good service is no longer simply about selling them the product they need at a price they can afford; it starts long before they ever press the buy button on your e-commerce site.<br/><br/>23 Vote(s) ]]></description>
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<title><![CDATA[Is Your Customer Service Helping or Hindering Your Business ? ]]></title>
<link>http://www.bizsugar.com/CustomerService/is-your-customer-service-helping-or-hindering-your-business-/</link>
<comments>http://www.bizsugar.com/CustomerService/is-your-customer-service-helping-or-hindering-your-business-/</comments>
<pubDate>Sun, 28 Apr 2013 22:08:26 CDT</pubDate>
<dc:creator>Kathleen Lewis</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/is-your-customer-service-helping-or-hindering-your-business-/</guid>
<description><![CDATA[If you deal with people in any capacity, you are performing some level of customer service. Regardless of your business or line of work, the way you interact with people affects your bottom line - whether it is monetarily or personal advancement.<br/><br/>20 Vote(s) ]]></description>
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<title><![CDATA[How Do You Build Loyal Customers When Your Business is Brand New? ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-do-you-build-loyal-customers-when-your-business-is-brand-new-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-do-you-build-loyal-customers-when-your-business-is-brand-new-/</comments>
<pubDate>Thu, 25 Apr 2013 14:20:05 CDT</pubDate>
<dc:creator>Adam_Gottlieb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-do-you-build-loyal-customers-when-your-business-is-brand-new-/</guid>
<description><![CDATA[When you start up a new business you're going to be facing some pretty typical challenges. One such challenge is generating sales. In those tentative first months to a year, it is especially important to keep initial customers not only coming back for more, but bringing their friends with them.<br/><br/>43 Vote(s) ]]></description>
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<title><![CDATA[6 Tips to Be More Responsive to Customers]]></title>
<link>http://www.bizsugar.com/CustomerService/6-tips-to-be-more-responsive-to-customers/</link>
<comments>http://www.bizsugar.com/CustomerService/6-tips-to-be-more-responsive-to-customers/</comments>
<pubDate>Wed, 24 Apr 2013 15:33:27 CDT</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/6-tips-to-be-more-responsive-to-customers/</guid>
<description><![CDATA[In an era of instant communication, information overload and search engines, word of mouth recommendations and customer satisfaction are more important than ever before.  Your online reviews ARE your reputation and how you handle Yelp, Zagat (Google+), Facebook and Twitter make the difference betwe<br/><br/>31 Vote(s) ]]></description>
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<title><![CDATA[What exactly is the long-term impact of 'good customer service'?]]></title>
<link>http://www.bizsugar.com/CustomerService/what-exactly-is-the-long-term-impact-of-good-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/what-exactly-is-the-long-term-impact-of-good-customer-service/</comments>
<pubDate>Thu, 11 Apr 2013 15:27:49 CDT</pubDate>
<dc:creator>ryandonegan</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/what-exactly-is-the-long-term-impact-of-good-customer-service/</guid>
<description><![CDATA[No one working in customer service will be surprised to hear that the research reveals that good service really does matter-and that bad service can harm your business. You'll be surprised by just how much it matters and how long the effect lasts.<br/><br/>22 Vote(s) ]]></description>
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<title><![CDATA[5 Silent Business Communicators That Speak Volumes ]]></title>
<link>http://www.bizsugar.com/CustomerService/5-silent-business-communicators-that-speak-volumes-/</link>
<comments>http://www.bizsugar.com/CustomerService/5-silent-business-communicators-that-speak-volumes-/</comments>
<pubDate>Mon, 08 Apr 2013 03:23:24 CDT</pubDate>
<dc:creator>Cathy Miller</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-silent-business-communicators-that-speak-volumes-/</guid>
<description><![CDATA[Are your silent business communicators turning up the volume on rudeness? Here are 5 silent communicators you may be missing in your business communication.<br/><br/>20 Vote(s) ]]></description>
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<title><![CDATA[The Thin Line Between Customer Satisfaction And Customer Loyalty]]></title>
<link>http://www.bizsugar.com/CustomerService/the-thin-line-between-customer-satisfaction-and-customer-loyalty/</link>
<comments>http://www.bizsugar.com/CustomerService/the-thin-line-between-customer-satisfaction-and-customer-loyalty/</comments>
<pubDate>Wed, 03 Apr 2013 09:14:23 CDT</pubDate>
<dc:creator>Sian Phillips</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/the-thin-line-between-customer-satisfaction-and-customer-loyalty/</guid>
<description><![CDATA[By Gareth CartmanYou might think you check all the boxes. Your staff are presentable, friendly and approachable. Your products are unique and laid out neatly; your store has a distinctive character and an atmosphere that you won't find on the high street and your prices are competitive. But is <br/><br/>19 Vote(s) ]]></description>
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<title><![CDATA[How To Create Powerful Customer Testimonials For Your Business?]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-create-powerful-customer-testimonials-for-your-business/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-create-powerful-customer-testimonials-for-your-business/</comments>
<pubDate>Wed, 27 Mar 2013 12:28:46 CDT</pubDate>
<dc:creator>Sian Phillips</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-create-powerful-customer-testimonials-for-your-business/</guid>
<description><![CDATA[By Donncha HughesI think that everyone agrees that Testimonials from customers are an excellent marketing tool. They can be featured on your website, on LinkedIn and included in tenders, brochures and sales proposals. This post will address what I think should be included in a testimonial. A cl<br/><br/>25 Vote(s) ]]></description>
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<title><![CDATA[What’s the Real Cost to Hotels that Charge Customers for Wi-Fi? - Ahain Group Ahain Group]]></title>
<link>http://www.bizsugar.com/CustomerService/what%E2%80%99s-the-real-cost-to-hotels-that-charge-customers-for-wi-fi-ahain-group-ahain-group/</link>
<comments>http://www.bizsugar.com/CustomerService/what%E2%80%99s-the-real-cost-to-hotels-that-charge-customers-for-wi-fi-ahain-group-ahain-group/</comments>
<pubDate>Wed, 27 Mar 2013 01:54:54 CDT</pubDate>
<dc:creator>nialldevitt</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/what%E2%80%99s-the-real-cost-to-hotels-that-charge-customers-for-wi-fi-ahain-group-ahain-group/</guid>
<description><![CDATA[Yesterday, I stopped into the Lucan Spa Hotel in Dublin, ordered a coffee and attempted to connect to their Wi-Fi, when a landing page informed me that I would need to purchase a voucher for access. Reception told me that this would cost nearly 5 euro (for less than an hour). On that, I left my cof<br/><br/>20 Vote(s) ]]></description>
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<title><![CDATA[The 6 Keys to Great Customer Service [Infographic]]]></title>
<link>http://www.bizsugar.com/CustomerService/the-6-keys-to-great-customer-service-infographic/</link>
<comments>http://www.bizsugar.com/CustomerService/the-6-keys-to-great-customer-service-infographic/</comments>
<pubDate>Mon, 25 Mar 2013 08:35:52 CDT</pubDate>
<dc:creator>ryandonegan</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/the-6-keys-to-great-customer-service-infographic/</guid>
<description><![CDATA[Before you can provide great service, you need to know what makes great service. Great customer service centers know the 6 keys... <br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[Where Many Businesses Are Going Wrong With CRM ]]></title>
<link>http://www.bizsugar.com/CustomerService/where-many-businesses-are-going-wrong-with-crm-/</link>
<comments>http://www.bizsugar.com/CustomerService/where-many-businesses-are-going-wrong-with-crm-/</comments>
<pubDate>Wed, 20 Mar 2013 03:34:17 CDT</pubDate>
<dc:creator>Adam_Gottlieb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/where-many-businesses-are-going-wrong-with-crm-/</guid>
<description><![CDATA[CRM is hardly a new concept. But, a series of technological advances over the past decade has turned CRM into a sophisticated, cutting edge approach to business. Many companies, however, are not taking full advantage of this powerful framework even if they have invested in a CRM solution.<br/><br/>19 Vote(s) ]]></description>
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<title><![CDATA[Are You Practicing Situational Customer Service?]]></title>
<link>http://www.bizsugar.com/CustomerService/are-you-practicing-situational-customer-service/</link>
<comments>http://www.bizsugar.com/CustomerService/are-you-practicing-situational-customer-service/</comments>
<pubDate>Mon, 18 Mar 2013 05:44:28 CDT</pubDate>
<dc:creator>steveamiller</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/are-you-practicing-situational-customer-service/</guid>
<description><![CDATA[When do you think you should practice excellent customer service? Sometimes? All the time? Only when someone's watching? I assume you're thinking, &quot;Well, duh, Steve, we practice it all the time! We always deliver great service!&quot; But do you?<br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[5 ways To Win the Hearts of Potential Customers]]></title>
<link>http://www.bizsugar.com/CustomerService/5-ways-to-win-the-hearts-of-potential-customers/</link>
<comments>http://www.bizsugar.com/CustomerService/5-ways-to-win-the-hearts-of-potential-customers/</comments>
<pubDate>Tue, 12 Mar 2013 07:17:35 CDT</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/5-ways-to-win-the-hearts-of-potential-customers/</guid>
<description><![CDATA[Big and flourishing business owners know that growing a business can be a key source of worry, especially for the newbie. Winning the heart of your customers is of importance, and even of greater importance is winning the hearts of potential customers. Why? Because winning new customers means enlar<br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[Get Customers Addicted to Your Brand- 20 Ways to Do It ]]></title>
<link>http://www.bizsugar.com/CustomerService/get-customers-addicted-to-your-brand-20-ways-to-do-it-/</link>
<comments>http://www.bizsugar.com/CustomerService/get-customers-addicted-to-your-brand-20-ways-to-do-it-/</comments>
<pubDate>Tue, 05 Mar 2013 09:16:12 CST</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/get-customers-addicted-to-your-brand-20-ways-to-do-it-/</guid>
<description><![CDATA[Addiction isn't only about the negative things like, drugs, women, sex and what have you. Addiction can also stem from the very positive things. Thus getting customers addicted to your brand is something that must never be trivialized.As an entrepreneur, you must work round the clock in ensurin<br/><br/>19 Vote(s) ]]></description>
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<title><![CDATA[Why your Customer Service Agents need to actually Care [Infographic]]]></title>
<link>http://www.bizsugar.com/CustomerService/why-your-customer-service-agents-need-to-actually-care-infographic/</link>
<comments>http://www.bizsugar.com/CustomerService/why-your-customer-service-agents-need-to-actually-care-infographic/</comments>
<pubDate>Sat, 02 Mar 2013 05:25:28 CST</pubDate>
<dc:creator>ryandonegan</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/why-your-customer-service-agents-need-to-actually-care-infographic/</guid>
<description><![CDATA[Customers have had enough of waiting on the phone and getting the runaround. Each year, the collective consumer public thinks service gets a little worse. In every industry, customers are going mobile and turning to social avenues to fix their product and services problems faster and more efficientl<br/><br/>22 Vote(s) ]]></description>
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<title><![CDATA[What Customers want from your Business [Infographic]]]></title>
<link>http://www.bizsugar.com/CustomerService/what-customers-want-from-your-business-infographic/</link>
<comments>http://www.bizsugar.com/CustomerService/what-customers-want-from-your-business-infographic/</comments>
<pubDate>Fri, 01 Mar 2013 13:25:39 CST</pubDate>
<dc:creator>ryandonegan</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/what-customers-want-from-your-business-infographic/</guid>
<description><![CDATA[Customers have had enough of waiting on the phone and getting the runaround. Each year, the collective consumer public thinks service gets a little worse. In every industry, customers are going mobile and turning to social avenues to fix their product and services problems.<br/><br/>20 Vote(s) ]]></description>
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<title><![CDATA[Why Businesses are changing up their Customer Service Strategies]]></title>
<link>http://www.bizsugar.com/CustomerService/why-businesses-are-changing-up-their-customer-service-strategies/</link>
<comments>http://www.bizsugar.com/CustomerService/why-businesses-are-changing-up-their-customer-service-strategies/</comments>
<pubDate>Mon, 25 Feb 2013 04:24:42 CST</pubDate>
<dc:creator>ryandonegan</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/why-businesses-are-changing-up-their-customer-service-strategies/</guid>
<description><![CDATA[67% of consumers state they are inclined to spend more money with a company that provides top-notch customer service, and 75% of consumers are willing to spend more money with companies that boast a history of quality customer service. To keep the numbers high, businesses are changing...<br/><br/>24 Vote(s) ]]></description>
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<title><![CDATA[Are You Neglecting Your Businesses Most Valuable Asset? ]]></title>
<link>http://www.bizsugar.com/CustomerService/are-you-neglecting-your-businesses-most-valuable-asset-/</link>
<comments>http://www.bizsugar.com/CustomerService/are-you-neglecting-your-businesses-most-valuable-asset-/</comments>
<pubDate>Wed, 20 Feb 2013 22:25:55 CST</pubDate>
<dc:creator>spinlessplates</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/are-you-neglecting-your-businesses-most-valuable-asset-/</guid>
<description><![CDATA[Are you neglecting your most valuable business asset? Do you even know what your most valuable business asset is?Unlock the hidden profit in your micro business If you're really serious about working less and earning more, you have to become ...<br/><br/>31 Vote(s) ]]></description>
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<title><![CDATA[The Future of the Customer Service Experience]]></title>
<link>http://www.bizsugar.com/CustomerService/the-future-of-the-customer-service-experience/</link>
<comments>http://www.bizsugar.com/CustomerService/the-future-of-the-customer-service-experience/</comments>
<pubDate>Tue, 19 Feb 2013 03:59:18 CST</pubDate>
<dc:creator>ryandonegan</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/the-future-of-the-customer-service-experience/</guid>
<description><![CDATA[Now that social media dominates communication, it should come as no surprise that 80% of companies are planning to incorporate social media into their customer service strategies in 2013. Take a look at the power of social media and why companies that plan to succeed must become more responsive.<br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[GimeTalk Review -- Interact with The Customers that Visit your Website]]></title>
<link>http://www.bizsugar.com/CustomerService/gimetalk-review-interact-with-the-customers-that-visit-your-website/</link>
<comments>http://www.bizsugar.com/CustomerService/gimetalk-review-interact-with-the-customers-that-visit-your-website/</comments>
<pubDate>Mon, 18 Feb 2013 23:00:51 CST</pubDate>
<dc:creator>GetApp</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/gimetalk-review-interact-with-the-customers-that-visit-your-website/</guid>
<description><![CDATA[This week we review GimeTalk a live chat app that gives you that something. You can now interact with the people visiting your website just as you would if they came into your physical store or office.<br/><br/>23 Vote(s) ]]></description>
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<title><![CDATA[How To Retain Customers In Bad Economic Time ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-to-retain-customers-in-bad-economic-time-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-to-retain-customers-in-bad-economic-time-/</comments>
<pubDate>Tue, 12 Feb 2013 13:55:25 CST</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-to-retain-customers-in-bad-economic-time-/</guid>
<description><![CDATA[The current economic climate is causing customers to be more selective about where and with which businesses they spend their money. As a result, many companies are losing customers at a rapid rate and &quot;Improving the customer experience has risen to the board level.&quot;However, many companies focu<br/><br/>22 Vote(s) ]]></description>
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<title><![CDATA[Deliver on Your Promises: A Lesson From Subway’s Not So Footlong ]]></title>
<link>http://www.bizsugar.com/CustomerService/deliver-on-your-promises-a-lesson-from-subway%E2%80%99s-not-so-footlong-/</link>
<comments>http://www.bizsugar.com/CustomerService/deliver-on-your-promises-a-lesson-from-subway%E2%80%99s-not-so-footlong-/</comments>
<pubDate>Thu, 07 Feb 2013 05:32:52 CST</pubDate>
<dc:creator>CassiusBlueCo</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/deliver-on-your-promises-a-lesson-from-subway%E2%80%99s-not-so-footlong-/</guid>
<description><![CDATA[As a small business owner it is critical that you deliver on the promises that you make to customers. Learn the 3 tips to ensure that you are over delivering on your customer processes.<br/><br/>19 Vote(s) ]]></description>
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<title><![CDATA[Treat Them Mean, Keep Them Keen?  ]]></title>
<link>http://www.bizsugar.com/CustomerService/treat-them-mean-keep-them-keen-/</link>
<comments>http://www.bizsugar.com/CustomerService/treat-them-mean-keep-them-keen-/</comments>
<pubDate>Wed, 30 Jan 2013 15:50:44 CST</pubDate>
<dc:creator>searchblogger</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/treat-them-mean-keep-them-keen-/</guid>
<description><![CDATA[Find out how to make your customers fall in love with your business to ensure a blossoming long-term relationship.<br/><br/>24 Vote(s) ]]></description>
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<title><![CDATA[20 Foolproof Ways to Stay True to Your Customers ]]></title>
<link>http://www.bizsugar.com/CustomerService/20-foolproof-ways-to-stay-true-to-your-customers-/</link>
<comments>http://www.bizsugar.com/CustomerService/20-foolproof-ways-to-stay-true-to-your-customers-/</comments>
<pubDate>Mon, 28 Jan 2013 09:41:57 CST</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/20-foolproof-ways-to-stay-true-to-your-customers-/</guid>
<description><![CDATA[Your customers are one of the most valuable assets to your business, so you must be very up and doing in giving your very best. As your business grows and soars, it can be a challenging task staying true to the people who have been with you from inception.As business grows, distractions mount, <br/><br/>23 Vote(s) ]]></description>
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<title><![CDATA[20 Tricks of the Trade to Develop Superior Customer Service ]]></title>
<link>http://www.bizsugar.com/CustomerService/20-tricks-of-the-trade-to-develop-superior-customer-service-/</link>
<comments>http://www.bizsugar.com/CustomerService/20-tricks-of-the-trade-to-develop-superior-customer-service-/</comments>
<pubDate>Mon, 28 Jan 2013 08:20:59 CST</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/20-tricks-of-the-trade-to-develop-superior-customer-service-/</guid>
<description><![CDATA[Every brand has a mandate to attract new customers at all times. Indeed, attracting new customers is one sure way to guarantee funds without going bankrupt.Everyone has an opinion about the way their customers feel towards them. The more you show that you care about your customer, the more they<br/><br/>28 Vote(s) ]]></description>
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<title><![CDATA[Integrate Your Mailing Process with Web Tools ]]></title>
<link>http://www.bizsugar.com/CustomerService/integrate-your-mailing-process-with-web-tools-/</link>
<comments>http://www.bizsugar.com/CustomerService/integrate-your-mailing-process-with-web-tools-/</comments>
<pubDate>Thu, 17 Jan 2013 14:29:23 CST</pubDate>
<dc:creator>perfectearningtips</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/integrate-your-mailing-process-with-web-tools-/</guid>
<description><![CDATA[Potentially there is a lot of time to be saved when using emailing tools. Some tools allow you to create your emails in advance so that you can pick a template that only needs minor adjustments when it is sent out. As a business you are going to have to send out multiple emails with similar details<br/><br/>20 Vote(s) ]]></description>
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<title><![CDATA[How Great Customer Service Can Boost Your Profit Level  ]]></title>
<link>http://www.bizsugar.com/CustomerService/how-great-customer-service-can-boost-your-profit-level-/</link>
<comments>http://www.bizsugar.com/CustomerService/how-great-customer-service-can-boost-your-profit-level-/</comments>
<pubDate>Tue, 15 Jan 2013 10:33:18 CST</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/how-great-customer-service-can-boost-your-profit-level-/</guid>
<description><![CDATA[Andreas runs a grocery store and is always frustrated. He always says ‘why are today's customers harder to please'? Do you really agree that customers are hard to or is it plain inability to really take your relationship to another height?Whatever the case may be, we live in an era where there <br/><br/>26 Vote(s) ]]></description>
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<title><![CDATA[Under Promise, Over Deliver – Key to Business Success ]]></title>
<link>http://www.bizsugar.com/CustomerService/under-promise-over-deliver-%E2%80%93-key-to-business-success-/</link>
<comments>http://www.bizsugar.com/CustomerService/under-promise-over-deliver-%E2%80%93-key-to-business-success-/</comments>
<pubDate>Mon, 14 Jan 2013 21:28:30 CST</pubDate>
<dc:creator>AngelBiz</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/under-promise-over-deliver-%E2%80%93-key-to-business-success-/</guid>
<description><![CDATA[Why is it important to adopt the principle of Under Promise and Over Deliver to manage the customer expectations. Customers who are pleasantly surprised with positive experience with your business will keep coming back to your business day after day.<br/><br/>29 Vote(s) ]]></description>
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<title><![CDATA[Is the 'complaint culture' on the rise?]]></title>
<link>http://www.bizsugar.com/CustomerService/is-the-complaint-culture-on-the-rise/</link>
<comments>http://www.bizsugar.com/CustomerService/is-the-complaint-culture-on-the-rise/</comments>
<pubDate>Sun, 13 Jan 2013 19:56:36 CST</pubDate>
<dc:creator>bOnline</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/is-the-complaint-culture-on-the-rise/</guid>
<description><![CDATA[New research has suggested consumers today are more likely to complain than they were five years ago, despite suffering less problems. Read more here.<br/><br/>24 Vote(s) ]]></description>
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<title><![CDATA[Brent Leary's Interview with Jon Ferrara of Nimble]]></title>
<link>http://www.bizsugar.com/CustomerService/brent-learys-interview-with-jon-ferrara-of-nimble/</link>
<comments>http://www.bizsugar.com/CustomerService/brent-learys-interview-with-jon-ferrara-of-nimble/</comments>
<pubDate>Wed, 09 Jan 2013 09:03:08 CST</pubDate>
<dc:creator>lyceum</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/brent-learys-interview-with-jon-ferrara-of-nimble/</guid>
<description><![CDATA[I got an aha moment after listening to Brent Leary's interview with Jon Ferrara, CEO of Nimble. What do you think? Is this the &quot;holy grail&quot; of social CRM?<br/><br/>21 Vote(s) ]]></description>
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<title><![CDATA[10 Things You Should Know About Attracting New Customers ]]></title>
<link>http://www.bizsugar.com/CustomerService/10-things-you-should-know-about-attracting-new-customers-/</link>
<comments>http://www.bizsugar.com/CustomerService/10-things-you-should-know-about-attracting-new-customers-/</comments>
<pubDate>Mon, 07 Jan 2013 08:57:05 CST</pubDate>
<dc:creator>bigmoneyweb</dc:creator>
<category>Customer Service</category>
<guid>http://www.bizsugar.com/CustomerService/10-things-you-should-know-about-attracting-new-customers-/</guid>
<description><![CDATA[Running a business with the hope of adding new customers to the already existing ones is what makes business interesting. Many businesses have folded up because they failed to do the necessary things they should have done in attracting new customers.It is nice when you can open a business and a<br/><br/>27 Vote(s) ]]></description>
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