7 Customer Support Hacks to Boost Retention Rates

7 Customer Support Hacks to Boost Retention Rates Avatar Posted by erikemanuelli under Customer Service
From https://postfunnel.com 1 day 8 hours ago
Made Hot by: mastertushar on September 25, 2017 4:01 pm
This is the fine art of retention — and the Pareto Principle states that 80% of business comes from only 20% of customers.

It’s an important concept to grasp!

Along with stats that suggest it costs to 7x more to gain a new customer than keeping a current one, maximizing your retention rate sh Read More

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