How do you know if your customer service is living up to customer expectations? The answer is in KPIs, or key performance indicators. Here is a list of different KPIs your business might consider using to measure customer service. Read More
Today’s savvy buyers demand instant information and more online interactions, and as a result, the role of the sales person is evolving to meet these needs. This post reviews three top trends impacting sales and what small businesses can do to successfully address them. Read More
In my years of mentoring entrepreneurs, a problem I have seen too often is low self-esteem, and over-compensating through arrogance and ego. These entrepreneurs find it hard to respect customers or team members, and their ventures usually fail. As a team member, low self-esteem leads to low confide Read More

5 brands that are brilliant on Instagram

5 brands that are brilliant on Instagram Avatar Posted by jonnyross under Social Media
From https://www.jonnyross.com 960 days ago
Made Hot by: maestro68 on March 8, 2015 10:43 pm
We can learn a lot from what the big brands do on Instagram, but the business social media marketing success stories aren’t just for the big guns. Since brands started using Instagram as a way of advertising their goods and services, we’ve seen more and more creative content on the photo based soci Read More
More site visitors are accessing your website from their smartphones and any other types of mobile devices. How to respond to the mobile trends? Read More

How Should Startup Founders Split Equity?

How Should Startup Founders Split Equity? Avatar Posted by CateCosta under Startups
From http://www.catecosta.com 961 days ago
Made Hot by: kingofcontent92 on March 8, 2015 4:16 pm
As you put together your team for building your business, it can be a bit of an awkward conversation to sit down and start doling out ownership of a company that doesn't exist yet, especially if you have personal relationships with the people you're founding with, but it's vitally important that yo Read More

What is the Marshmallow Challenge and Can Your Team Beat It?

What is the Marshmallow Challenge and Can Your Team Beat It? Avatar Posted by maplesummit under Management
From http://smallbiztrends.com 961 days ago
Made Hot by: LimeWood on March 8, 2015 4:11 pm
How can twenty sticks of spaghetti, a yard of tape, a yard of string, and one marshmallow help build a stronger team? The Marshmallow Challenge has become a popular exercise in which small groups are asked to build the “tallest free-standing structure” out of the materials provided. Read More

6 Mistakes On Your Small Business Website

6 Mistakes On Your Small Business Website Avatar Posted by terry_culkin under Online Marketing
From http://www.terryculkin.com 961 days ago
Made Hot by: Webdev1 on March 8, 2015 4:07 pm
Is your website marketing your small business? Reviewing many websites I have found 6 missing elements that hurt business. Read More
This is a great story of a man who left Wall Street to open a pizza shop in his hometown of Philadelphia. Today, he runs a successful business AND feeds the homeless in his community. Learn how doing well and good has earned this business owner a visit to the Ellen Show and national media attention Read More

Part II: How to build a magnetic company culture

Part II: How to build a magnetic company culture Avatar Posted by devan under Management
From http://www.enmast.com 960 days ago
Made Hot by: bloggerpalooza on March 8, 2015 1:11 pm
Devan talked about how transparency and purpose are key in Part I, this time she dives into two other areas that you may not be practicing at your company... Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
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Fred Leo: BizSugar "Contributor of the Week"

Are you eligible to be our BizSugar "Contributor of the Week" on Facebook? Fred Leo is! So give him a big … More
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