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Inertia in the workplace refers to the series of habits and actions that you and your employees can fall into, becoming comfortable with a routine that can be destructive to overall productivity. It's important that small business owners know how to overcome this negative force. Read More

For the second year in a row, May has proven to be a very stressful time for me at work. One of my largest clients has weeks of planning, which involves research and hours of conference calls, that all culminate in a week of marathon, back-to-back meetings. My already-challenging job is kicked up a Read More

Maybe it’s spring fever … But I’m having one of those days where I just can’t stay focused. I’ll be busy working on a project and then magically, I end up on Facebook waisting 20 minutes going through my newsfeed. Then I’ll start working again only to be distracted by email, which needs to be clean Read More

Email marketing remains one of the best ways to reach your audience. Here's why you should be using it. Read More

Coffee by Design has a distinct visual identity. When you pair this with an equally unwavering message to your customer, you create a powerful brand. Read More

The 10 essential ads you should run as part of your Facebook strategy to get Pages Likes, grow your email list, promote content and sell products Read More

When it comes to customer support, doing the little things can go a long way. But how do you keep it simple and cast a rippling effect?

To find out what really makes customers happy, we asked 13 entrepreneurs the following question: What is one creative customer support / service tactic that rec Read More

Your small business should be paying attention to proposed net neutrality changes, because they may end up crippling your online presence.

The Federal Communications Commission (FCC) voted Thursday to put forward new rules governing net neutrality, including the possibility of companies paying f Read More

It’s true when they tell us that it’s much more effective to keep an existing customer than it is to bring in a new one. The biggest brands of today know this and understand the vital importance of boosting customer loyalty in order to develop long-lasting relationships with consumers. Read More