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Feedback can be very helpful in so many areas of business. But it’s only effective if you can actually get people to provide it. So in order to get more responses, and thus better results, consider some of these advanced tips. Read More

What Do They Do? Since we last spoke with Ann Handley and Chris Brogan two whole years have passed. Chris has shifted his focus from social media and digital marketing to equipping owners for success. While Ann’s still the Chief Content Officer at MarketingProfs, she’s now the best-selling author o Read More

I keep repeating it. Your success in social media (and elsewhere) depends on your hard work, commitment, patience, and how respectful you are towards your audience.

Two years ago, I started following the page of a blogger I really liked. She shared interesting and thought-provoking things. Actua Read More

I’ve had this question in my mind for quite a while; What is the relationship between social media and PR? I’ve always felt unskilled at PR, yet social media excites me. And as I looked at which kinds of people were picking up on social media and how firms were using it – I noticed that it seemed Read More

Coca-Cola has a history of fan first interactions, from their friendly approach to problems with a popular Facebook fan page created by two Coke fans, to Coke Australia's recent "Share a Coke" campaign encouraging fans to create their own Coke commercials with pictures from their Facebook albums, s Read More

The Entrepreneurs podcast by Monocle. Episode 168.

We look at the state of small business in Brazil, meet Rupert Scofield of microfinance pioneers Finca and talk big data with the founders of QuantumBlack. Read More

Houston Texans DE JJ Watt is not only a star on the football field — he's also quite an inspiration for us content marketers. Read More

Take a moment to congratulate yourself on everything that you accomplished this year. Surprised I'm not telling you to do a variety of things for the next level in your business?

Nope! Read more and find out why Read More

While you don’t have to miss out on holiday cocktails or stay inside from a sledding trip to handle your social media channels, you can take some simple steps now to make sure your online profiles start 2015 on the right foot. Read More