Why the complainers are your best customers

Why the complainers are your best customers Avatar Posted by CateCosta under Customer Service
From http://www.bizjournals.com 1081 days ago
Made Hot by: justretweet on June 22, 2014 7:35 am
Years ago I saw a study for Travelers Insurance that showed persuading people to complain could be, in fact, the best business move a company could make. Only 9 percent of the non-complainers with a gripe involving $100 or more would buy from the company again. On the other hand, when people did co Read More

How To Use Slideshare For Business - YouTube

Avatar Posted by Julie Weishaar under Online Marketing
From https://www.youtube.com 1081 days ago
Made Hot by: Copysugar on June 22, 2014 7:34 am
Learn learn how to use Slideshare to grow your business. Just in case you aren't familiar with Slideshare, it is one of the largest communities online and is used for sharing presentations with the world. Currently it receives more than 60 million visitors every month with a whopping 130 million pa Read More

Twitter Attack Caused Thousands to Retweet a Single Message

Twitter Attack Caused Thousands to Retweet a Single Message Avatar Posted by airabongco under Social Media
From http://smallbiztrends.com 1082 days ago
Made Hot by: NolanGreen on June 21, 2014 7:50 pm
Twitter was currently attacked when a bug at Tweetdeck caused multiple accounts to tweet the same message. This has posed a serious security issue in the social medium. Read More

How to Navigate B2B and B2C Social Media Marketing

How to Navigate B2B and B2C Social Media Marketing Avatar Posted by mallton under Social Media
From http://www.thesocialmediahat.com 1081 days ago
Made Hot by: maestro68 on June 21, 2014 6:13 pm
Not sure whether to use Twitter for B2B or LinkedIn for B2C? Read on to learn how you can utilise social media marketing no matter who your audience is. Read More

A Digital Consultant Can Help Your Business Grow

A Digital Consultant Can Help Your Business Grow Avatar Posted by SteveMinks under Marketing
From http://tweakyourbiz.com 1081 days ago
Made Hot by: thelastword on June 21, 2014 5:46 pm
Today, businesses need to know their way around the digital world. In an increasingly multi channel business environment, they are urged to understand social media, content marketing, mobile trends, customer insights and expectations, website and advertising analytics, SEO and more. Read More

6 (+ Bonus) Must-Read Small Business Blogs

6 (+ Bonus) Must-Read Small Business Blogs Avatar Posted by smpayton under Online Marketing
From http://blog.corpnet.com 1074 days ago
Made Hot by: SJC on June 21, 2014 2:59 pm
Looking for great content for small business owners? Here's the ultimate list to start your reading. Read More
When businesses first start using Twitter there’s a temptation to focus on the size of your twitter following rather than it’s relevancy. There is much more to Twitter than the erroneous assumption that it’s another broadcast medium to “blast” your products or services out onto. Read More

Triberr Co-Founder Says Coding Not Needed for Tech Startup

Avatar Posted by ShawnHessinger under Startups
From https://www.youtube.com 1076 days ago
Made Hot by: fusionswim on June 21, 2014 7:32 am
If you think you need coding to start a tech company, forget it, says Triberr co-founder Dino Dogan. What you need is insight into a problem that needs solving. Then find a partner with the skills you lack. In this interview, Dogan talks about what led to the creation of Triberr and gives us a look Read More
A CRM can be an integral way for your small to midsize business to manage information about your clients or prospects. Here's how. Read More

Gain the Drive to Write This Summer

Gain the Drive to Write This Summer Avatar Posted by ricky86 under Online Marketing
From http://www.bloghelpdesk.com 1081 days ago
Made Hot by: leonesimmy on June 21, 2014 2:19 am
So, with the Summer almost officially here, we will talk a little bit about how to gain the drive to write consistently and productively this summer and to prevent summer writer’s block. Read More

Give millennials a reason to stay - The benefits that can help you retain young talent

Job-changing is fast and furious in the early years of millennials’ careers: Young adults born in the early ‘80s …
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Joanie Mann @JoanieMann Makes Sense of Business Technology

Many business owners find the changes in technology confusing. Cloud hosting, web-based accounting, online business … More
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