10 case studies of social media campaigns. Why they worked, what worked and how it worked.  More...
A new study and analysis reveals a range of benefits by making some format adjustments to Customer Magazines. Though currently the average number of pages for a customer magazine is 36 and the most popular frequency is quarterly, says the study, more pages inspires more thorough readership and greater frequency yields an uplift of over 10%.  More...
Legal Sea Foods launched a seemingly harmless campaign in May that landed the company in hot water.  More...