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Learn how Emotional Inteligence can impact you customers and your revenue. Read More

Salespeople need goals, but given the amount of unknowns with the present economy, setting realistic goals is no small task. In this post, Dave Kahle lays out some basic assumptions you can make when setting your goals this year. Read More

"It's all very well to say 'qualify your bids'", said a company director last week, "but in our industry, a two per cent win rate is the norm." - is that for real??? Read More

n most businesses, between 70-80% of your leads are long term. They're potential clients who pass all your qualifying criteria - but they're just not ready to buy right now. Ideally, you want to begin to build a relationship with these potential clients so that when the time is right to buy, you're in the front of their mind. Unfortunately, Read More

This podcast offers six sales tips to close more sales by taking the lead to get customers to make a yes or no buying decision. Read More

Jill Konrath, Dave Stein, Charles Green, and Skip Anderson contributed to this unique FREE eBook "Selling Through a Slump: An Industry-by-Industry Playbook." Read More

Go ahead and find out how the installation went...but don't stop there. Read More

Perhaps something that is less often looked at with regards to how sales managers interact with the individuals in their department is how managers use the information that comes to them using sales systems. Do you use it monitor behaviour? How far should one go in using this data in managing your personnel? Read More

As a sales professional, the most proactive thing you can do is work your diary. To do that you have to build in time for known distruptions that differ daily, but always happen. Plan for it and you will win. Read More