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Of course, your goal is always to satisfy your customer. And in a perfect world every customer would be so deliriously happy with our products and services that nothing like this could ever happened. But happen it will, at least occasionally. Though it may be a bummer, here Jenna Markowski of Quali Read More

Over the past couple of months, I have spent quite a bit of time at Westminster and in the presence of some of the UK’s leading banking advisors. This included a visit to Number 10 as part of a major policy session on alternative funding. Read More

Self-assessment season has just finished, which means that many small businesses and accountants are breathing a sigh of relief after getting their tax returns successfully filed on time. Read More

Have a home office from which you conduct the majority of your business? Learn what tax breaks you qualify for and how to deduct your home office expenses. Read More

As a start-up business owner you might (make that “will”) find it difficult to find a source of capital to grow your business. Who doesn’t need a small business loan, right? However, did you know that your start-up can benefit greatly from the use of small business credit cards? Read More

The pros and cons of 3 funding options businesses should consider when seeking funding to grow their business. Tips on how to pick the best option. Read More

After a few years I realized that I needed a little more help. Here are the 3 signs that led me to hire an accountant for my taxes: Read More

What did Benjamin Franklin, one of the smartest men of his time, know about buying a franchise? In this post I wrote for Franchise Direct, I tap into his brain. Read this post. Read More

One thing all prospective franchise owners need to do is this: Ignore the conventional wisdom and focus their search for a franchise on some of the awesome things they bring to the table. There are also several things they can do to be successful when they own the franchise. Read More