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Good customer service is paramount when it comes to business and decision making especially, as a growing businesses that wants to stand head and shoulders with its competition. Read More

Do you have an about me page? If not, here are some juicy advice that well help you create a knock out about me page that will attract more clients and customers. Read More

Want more customers? Try improving your customer service. Here are 5 foolproof ways to keep customers coming back. Read More

By following a few simple steps, small business owners can turn a disgruntled customer into a brand champion. Yaniv Masjedi offers four tips to turning around a negative situation. Read More

A good customer service is vital to making our business profitable and sustainable. Here are 20 practical ways to improve your customer service, make your customers happy, improve your sales and profitability, and make your business a success. Read More

When Hasan Syed purchased a promoted tweet to complain about British Airways, he underscored an important lesson: online customer service is critical. Read More

Building the ideal corporate culture doesn’t happen by chance. If you are a leader of a company or organization and you want to instill a customer service culture, how do you make it happen? Read More

Here are some good lessons on relationships: how to build them and sustain them and use them for good business. You can really learn a lot from this especially if you're business loves to work on its own. It is time to take things to another level and promote the traditional way. Read More

You know that your customers are buying from you. You may even have good enough data to know a little bit about them. But until you know what drives their decisions, what causes them to choose your product or service over that of a competitor, you may still be missing a critical piece of the puzzle Read More