One star. That’s all they’ve given you. And beside that horrifying display of displeasure, they’ve listed a barrage of scathing remarks–in bold print, for the whole world to see..
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4 Ways To Handle A Negative Online Review
Posted by tesurrajan under Customer ServiceFrom http://www.bubbleindia.com 3810 days ago
Made Hot by: justretweet on November 13, 2013 10:45 am
What to Do When a Business Takes Advantage of You
Posted by erikemanuelli under Customer ServiceFrom http://www.fillmymoneybox.com 3817 days ago
Made Hot by: bloggerpalooza on November 7, 2013 12:26 am
Getting ripped off sucks, there’s no two ways about it.
Some lucky consumers make it through life without ever experiencing this particular brand of awful, but most of us deal with it at one point or another.
If you’ve been swindled by a business, here are some steps you can take to get your Read More
Some lucky consumers make it through life without ever experiencing this particular brand of awful, but most of us deal with it at one point or another.
If you’ve been swindled by a business, here are some steps you can take to get your Read More
Grim Reaper Seeks Your Opinion in this Satisfaction Survey Cartoon
Posted by airabongco under Customer ServiceFrom http://smallbiztrends.com 3824 days ago
Made Hot by: LadySophy on November 6, 2013 6:20 am
Here is a rather interesting picture that shows how funny the situation becomes when a business owner or an employee bugs a customer for good feedback.
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Essential Customer Service Strategies for Your E-Commerce Site
Posted by jimarmstrong under Customer ServiceFrom http://www.getbusymedia.com 3818 days ago
Made Hot by: techmedia on November 5, 2013 11:57 pm
Joseph Berida speaks about customer service and speaks to the various channels that you, as a business owner, should be reaching and engaging (potential) customers.
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What Conversion Rate Optimization Experts Often Forget About: The Customer Lifecycle
Posted by tcamba under Customer ServiceFrom http://blog.kissmetrics.com 3820 days ago
Made Hot by: robinandy58 on November 5, 2013 5:26 pm
What marketing trend has taken off like conversion rate optimization? Growth hacking? Targeted email drip campaigns?
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The Secret to Using Video for Customer Service
Posted by airabongco under Customer ServiceFrom http://smallbiztrends.com 3824 days ago
Made Hot by: NolanGreen on November 3, 2013 12:20 pm
Did you know that you can use videos for customer service? Yes. You don't need to resort to traditional communication channels all the time. Here is how videos can help your customer service team.
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How Community Managers Can Lift Up Champions And Starve The Troll [infographic]
Posted by irfanahmad1989 under Customer ServiceFrom http://www.digitalinformationworld.com 3830 days ago
Made Hot by: robinandy58 on October 31, 2013 11:43 am
Customers of all types are discussing your brand online. Some are gold-hearted, some are trolls. Most are somewhere in between, and it's up to the community manager to coax out the Champions and defeat the trolls.
The community manager's job isn't easy, but it keeps order in a potentially hectic e Read More
The community manager's job isn't easy, but it keeps order in a potentially hectic e Read More
5 Reasons You Should Never Treat A Customer Badly
Posted by Sylviane under Customer ServiceFrom http://sylvianenuccio.com 3825 days ago
Made Hot by: zioncampo on October 30, 2013 7:34 am
Here are 5 good reasons why you should NEVER treat a customer or client badly. Something to learn for every business owner.
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Why Your Latest Customer Service Complaint is a Gift
Posted by airabongco under Customer ServiceFrom http://smallbiztrends.com 3837 days ago
Made Hot by: BizWise on October 26, 2013 9:17 pm
Want to improve your business? Instead of asking yourself or your employees, you can ask your customers. It may not be nice to hear but it can definitely help you.
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Kitchen Nightmares Shows Importance of Customer's Voice
Posted by BusinessBloggerPro under Customer ServiceFrom http://beta.aepiphanni.com 3834 days ago
Made Hot by: AmyJordan on October 24, 2013 4:35 pm
If you're not listening to the voices of your customers, you'll regret it. Business consultant Rick Meekins uses the example of an episode of Kitchen Nightmares with Chef Gordon Ramsey. The show illustrates how ignoring the voice of your customers can seriously damage your business. Listen to the s
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