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Started in his home, Jeff Bezos started a business and began to reach for his dream. In the video below he will tell his story about how it all began (which is very fun) Read More

Don't have a large budget? You might be surprised at how affordable and easy it is to show your regular customers how much you appreciate their loyalty. Read More

One of the most important things to consider when starting your own business is your legal obligations. There is more to running a business than just thinking up a business name and getting it registered with your statutory authority. Read More

Managing fixed assets is a challenge that grows exponentially as your company grows. If you’ve been charged with tracking fixed assets, you’ll find that you need to be exceptionally conscientious and dedicated. As you undoubtedly know, any challenges in fixed asset tracking could potentially lead t Read More

5 Ways Amazon Has Changed How Everyone Thinks About Customer Experience. Making experience the heart of business strategy, Amazon has shown that customer service and customer experience really do matter and are critical to staying relevant to today’s Internet-savvy, socially connected customers. Read More

WordPress plug-ins can do ALMOST everything for you, but when is Customer Service a Sales Tool? In Kim Gjerstad and MailPoet's 360-Degree Marketing world. Read More

Maybe you’re stumped about what questions to ask on your customer survey. Well, I’ve done some thinking for you. - See more at: http://diymarketers.com/stop-guessing-just-ask-customers-heres-list-questions/#sthash.kPFJLTQg.dpuf Read More

Customer Service requires carefully molded business process. Koeppel Nissan of Queens NY has no such process; thus Koeppel also has no customer service. Read More

When you’re just starting out as a new entrepreneur it’s pretty scary not knowing where your next dollar will come from and that uncertainty often drives new entrepreneurs to want to say yes to everyone and everything just to make sure that revenue is coming in the door. This is a strategy that wil Read More