Most corporate training methods build on outdated animal behavior research, but new studies are showing there's a better way to teach and motivate birds, chimps, and even...employees!  More...
Your salespeople are some of your most valuable investments. You recruit them, train them and trust them with your valued customers. You depend on them to keep your business growing. So what happens if they leave? Even worse, what if they're lured away by one of your competitors, along with your accounts? That would be a real blow to your busi  More...
Imagine a country of 146 million workers, where a massive database maintained by hapless bureaucrats determines who can hold a job. It's a place where simple statistical error alone can annually deny work to half a million of these workers, and those lucky enough to appeal the error must wait months, even years, to reenter the labor pool. Suc  More...
Get your folk to come to work in their underwear? That would work in the United States (NOT).  More...
According to Opinion Research, what annoys employees more than anything else is poor communication. And unhappy employees can do more damage to your business than you might imagine.  More...
"Discovery consists of looking at the same thing as everyone else and thinking something different." The quote is attributed to the Nobel prize winning physician Albert Szent-Györgyi. How do you look at something different? One method I'd recommend is to "scamper." Yes,hopping around like a small animal or child *is* fun, that's not what  More...
From the page: "Before I get started solving a new problem I take the time to get my thoughts organized, prioritize concerns, and help formulate an attack plan. How do I organize my thoughts? I use a Mind Map. "  More...
Want to know the secret to email follow up? TWO WORDS: Subject line. Because that’s the only thing customers see. Because that’s the only thing customers have the time to read. Because that’s the only thing customers will use to decide whether or not to open it. Because that’s the only way you can immediately differentiate yourself in the  More...
Do you know of someone who is always being told to “get organized” so that he or she will show up on time, manage to find things, and get more done? Stress affects many people as they strive to cope with multiple daily tasks and events. However lack of time is not the only factor in struggling with time management skills...  More...
Sometimes it’s little, simple steps that can quickly get your workplace on the path to being green.  More...
Great brands operate at a higher level. They don't change the essence of who they are as the business changes. That's backward and that's why companies fail. Instead, they make sure that they direct how the business changes so that it fits with the brand, from the new lines they bring in, to the employees they hire, to the competing compa  More...
With Memorial Day just weeks away, many people are thinking about taking time off during the summer. Small business owners need to be doing some planning too, to be sure employee vacations don't cause strife in the workplace or a drop-off in productivity. Human resources professionals say the time between now and late May is when small compan  More...
This is, however, not the way accountability gets results. In the day-to-day activities of business, where all the work gets done, "hold them accountable" is useless as a management practice. It offers no guidance on how to use accountability to build a successful path from point A to point B.  More...
Looking to add green-focused employees to your workplace? You may not have to look far. Enthusiasm for embracing green jobs may exist within your current workforce. All it takes is a willing manager to help grow your employees' willingness to embrace being green  More...
From the page: "I wear a lot of hats in the course of my work: analyst, marketer, blogger, developer, and so forth. Every hat requires different routines, and in order to get the best results with each position, I define processes and subsequently follow them."  More...