Comments on: Tips For Dealing With Online Haters #Contest

By: How Your Small Business Can Make a Profit Off Your Unhappy Customers | The Frugal Entrepreneur

Mon, 25 Jun 2012 13:34:00 +0000

[...] this reason, when we are faced with unhappy customers, it can be even harder not to give in to an internal wince and either rush to make things better or [...]

By: Tips For Dealing With Online Haters Contest Winner! | BizSugar Blog

Tips For Dealing With Online Haters Contest Winner! | BizSugar Blog — Thu, 24 May 2012 12:01:08 +0000

[...] winner has been chosen in the BizSugar “Tips For Dealing With Online Haters Contest!” Check out the post to see all of great suggestions provided. As always, we’d like [...]

By: Brad E.

Brad E. — Fri, 04 May 2012 12:49:50 +0000

By the way, my twitter username is @luftigwarren. I forgot to include that in my initial post. My blog address is http://www.luftigwarren.com/blog.

Thanks!!

By: Lou W

Lou W — Thu, 03 May 2012 12:38:31 +0000

Simply reply below any comment or post with an objective set of the facts, and let the readers decide. Anything else and you may only make matters worse, people make mistakes or have bad days, your readers/clients will understand.

By: Smart Company Software

Smart Company Software — Thu, 03 May 2012 01:44:40 +0000

In my view you have two choices. Either play with them or ignore them.

By: michael cassidy

michael cassidy — Sun, 29 Apr 2012 20:24:16 +0000

Firstly try not to get angry and swear at the poster! You have to fight any emotional response you may be feeling. Stay calm and digest the comments. If they have any basis of truth about them, its important to acknowledge that.
Holding your hands up to something minor and then dismissing a more substantial (untrue) accusation will show people that you are honest and can take on board feedback both negative and positive.
For any blatant untruths and lies, ask the accuser to qualify them or remove them or you will be taking legal action for deformation of character, loss of future earnings etc. If the comments are left on without a response, everyone should see that the claims have no foundation as they have not been qualified further.

By: Are you an On-Line Hater? « richardjlester

Are you an On-Line Hater? « richardjlester — Fri, 27 Apr 2012 12:30:36 +0000

[...] Have a look at it at http://www.bizsugar.com/blog/2012/04/19/tips-dealing-with-online-haters-contest/ [...]

By: Richard Huckle

Richard Huckle — Fri, 27 Apr 2012 11:53:34 +0000

I can only dream of building a tribe of digital haters! Being a somewhat silly old foreign ‘Git’ in the land of my forefathers, I spend most of my senior years observing those that walk among us on this wonderful island they call the United Kingdom.
Of course, until now, I have often wondered which side of the fence I sat on?
There is a fine line between those that whinge (which I have been told that the British have turned into an art form) and those that offer constructive criticism.
Then another learned person once advised me that the creator have given me one mouth but TWO ears and that I may just learn more from listening? He also had the audacity to tell me that no one knew I was stupid until I opened my mouth!

By: Fran White

Fran White — Tue, 24 Apr 2012 15:38:19 +0000

Address these haters head-on! But you must do it in a positive manner not using the same techniques that haters do. Avoiding addressing this type of thing could hurt your reputation more than help it. And if your fans are loyal enough they could chime right in and show their support of you!

By: Matt

Matt — Mon, 23 Apr 2012 18:39:01 +0000

One easy tip is time. A negative review or comment will instinctively activate defensiveness and resentment in a person. It’s only natural. The company owner or content creator has sunk a lot of time and energy into their product, and having it attacked is difficult not to take personally.

A key to utilizing good tact and sound logic is giving time for the more intense feelings of bitterness to die down. Your brain will lash out with a myriad of aggressiveness counter-arguments before it settles into calmer states of logical discourse.

Give it time. Perhaps a few hours. Perhaps the next day. Then address the issue with your best foot forward.