IT help desk is progressing quickly and the report also share three workforce trends that are distracting the IT help desk.
BYOD continues to raise concerns for IT support professionals in the same vein as mobility. These days enterprise users not only want the option to work from anywhere, but they also want to choose which device they would use. However, organizations have been reluctant to follow the BYOD trend dues to security concerns.
Top 3 Trends affecting IT Support Services
Posted by
yorkecomm under Technology
From http://www.cmsitservices.com 3271 days ago
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