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Top 3 reasons why you need Speech Analytics if you've deployed Six Sigma at your contact centre

$Top 3 reasons why you need Speech Analytics if you\'ve deployed Six Sigma at your contact centre - https://www.linkedin.com$

Posted by bloghim under Technology
From https://www.linkedin.com 2779 days ago

I was talking to a prospect few days back and we were discussing about the benefits of Speech Analytics and how it brings so much power in the hands of contact centre executives. Discussion was smooth but then he pushed back at the deployment plan by saying this:

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