They live among us; they have conversations with us; they help us in many ways, and can even anticipate our dreams. Yet, they are not humans. We call them Chatbots (a.k.a. Chatterbots), and they might be the real deal for companies wanting to improve the customer experience.
Chatbots: The Real Deal For The Future Of Customer Experience?
Posted by Marbel under TechnologyFrom http://blog.neosperience.com 2927 days ago
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