Your goal in business is to “close” deals. This means you need to FIND A WAY to get it done even when it may INCONVENIENCE YOU. Though this is seen through a cleaning business owners "eyes", it applies to just about everyone in business.


Written by HeatherStone
1029 days ago

Very cool story, Tom, with implications far outside the cleaning business, I might add. If we all think about the companies we prefer doing business with, aren't they always the ones that make things so easy? Instead of making all kinds of requirements of the customer, they just take care of everything. These are the companies you not only prefer to give your money to. They are also companies you return to time and time again. Thanks for sharing this on BizSugar!

Written by tcwatson
1029 days ago

I think of Home Depot. You can purchase anything and return it without incident. No questions, just your money back. That's why I go there! Anyway... thanks Heather!

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