New Year resolutions tend to focus on the negative, on what needs to be removed, changed or otherwise altered to make things in some way better. Instead of this wasteful and depressing exercise how about focussing on what went well with customer engagement in 2012, and focussing on plans to improve even further?
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October 8, 2014
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If you've ever worried that your small business is outdistanced and outclassed by the huge corporate giants around you, … MoreMore Contributors
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