New Year resolutions tend to focus on the negative, on what needs to be removed, changed or otherwise altered to make things in some way better. Instead of this wasteful and depressing exercise how about focussing on what went well with customer engagement in 2012, and focussing on plans to improve even further?

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Comments


Written by tcwatson
814 days ago

Spreading the customer base also softens the blow when customer does not pay on time. The broader the base, the easier to operate your business from a cash flow perspective.



Written by elainerogers
814 days ago

I would agree about the green shoots, even if it is just being "tired" of being "in" recesion, the general feeling I get is, Yes, it is time to start making some progress. The financial vibe in Ireland presently is definitely positive, whether in business, employment or property.

And to agree specifically with your point 2 - some SM virgins need to realise for themselves, that likes and follower numbers do not count for interaction and engagement. A painful lesson at times, but necessary.

Here's to more opportunities, more money, more customers, and more interactive engagement in 2013 :)



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