Successful entrepreneurs, like Tony Hsieh of Zappos and Casey Sheahan of Patagonia, have long since realized that influence is no longer something that you do to someone to get what you want, but requires listening and relationship building to do what they want, with a win-win outcome. We now live in a world where even subtle persuasion efforts are suspect.
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She may work as a full-time director of marketing by day. But in her spare time, Jenn Herman likes teaching small … MoreMore Contributors
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