Most businesses spend big money testing their brand logo, catchy marketing phrases, and demographics, but spend little time training and validating that their employees can and do deliver memorable experiences to their customers. The result, according to a recent Gallup survey, with 70 percent of U.S. workers not fully engaged, is unhappy workers and poor brand experiences.
Customers Remember Experiences, Not Your Brand Logo
Posted by martinzwilling under StartupsFrom http://blog.startupprofessionals.com 3888 days ago
Made Hot by: centrifugePR on September 6, 2013 6:07 am
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