BizSugar.com › Social Media › #SocialMedia: The Importance of Being Social - #infographic

Should you be having trouble with customer service through social media, then read on and take a look at this infographic by Virtualvip. In it, you'll find all sorts of information, from the increasing relevance of social media platforms with regards to customer service to the sorts of tools you can use to manage your social media channels. Plus, a few case studies on how to (and how not to) use social media to your advantage.