Anti Social Media

Posted by bloggertone under Social Media
From http://bloggertone.com 4907 days ago
Made Hot by: ShoshFromJobShuk on November 15, 2010 6:18 am

What is the point of generating 20 new clients through social media activity if we lose 25 by neglecting to visit our existing customers and stop picking up the phone?

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by ShawnHessinger
4906 days ago

Greg,

An interesting and often raised question, but I think a more important question might be what kind of relationships is social media enabling that could never have happened or would have been unlikely to happen before? For example, currently you live in Ireland and I live in the United States. How likely would it have been for us to strike up an easy relationship before social media? Yet, it is a relationship we both find beneficial. Are more people using social media to avoid communication through potentially less efficient communications or are they using it to leverage communication that would never have occurred without those newer forms? In our case, a face to face would require an airline ticket and some lost days and a phone conversation, except through Skype, would be costly. Would we both still consider the relationship worth it?

- 0 +

Written by businessavante
4907 days ago

If my penmanship wasn't so bad, I'd write you a note!

businessavante

- 0 +

Written by nialldevitt
4907 days ago

I think a question always worth asking is how would this person like to be communicated with? I've was surprised recently that a number of people I had some engagement with online became awkward when I suggested conversing off-line. I would have thought that this was the point?

- 0 +