BizSugar.com › Social Media › 330 Million Used Messenger to Contact a Small Business for the First Time This Year

Facebook (NASDAQ:FB) Messenger, the popular instant messaging service launched by the social networking giant in 2011, is increasingly seeing more people turning to it to connect with the brands they care about. According to a study commissioned by Facebook, over 330 million people connected with a small business on Messenger for the first time in 2017 alone.