Giving compliments using correct business etiquette in the workplace is a way of bringing someone up to your level. Especially if you are in senior management and you give someone a compliment, it encourages them because it makes them feel like they're worthy. We give more to people we like, we prefer to do more business with people we like, and we eliminate friction when the people are likeable. Therefore in business, you need to be one of "those" people.
November 2, 2015
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