Companies across the world are agreeing that social media is changing the landscape of how customers interact with brands. Airlines use social media tools like Twitter to stay on top of customer service needs, companies use social media as a marketing tool to stay engaged with customers. The growing popularity of sites like Facebook, Twitter and LinkedIn have become a breeding ground for conversations.
Why Social Media is Important to the Sales Process.
From http://blog.insideview.com 447 days ago
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