Referrals happen, thank goodness, but for too many, they happen randomly, almost accidentally. One of the keys to tapping the systematic generation of referrals is to identify and address the customer touch points that add up to lead a customer to the logical and emotional decision that your organization is referable.
The 7 Stages of a Referral Generation
Posted by
JohnH under Sales
From http://www.ducttapemarketing.com 1536 days ago
Made Hot by: louienews on March 11, 2008 2:19 pm
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