BizSugar.com › Sales › The Power of Post-Sale Follow-Up

Finally, the sale to that customer you’ve been trying to land for months is completed. The product or service is delivered and the money is in your bank account. Time to sit back, relax and move on to the next customer…right? Not so fast. If you don’t have a plan for conducting post-sale follow-up with your B2B customers, your business is missing out on one of the best ways to boost sales (not to mention improve customer satisfaction).