BizSugar.com › Sales › Best CRM for Small Business: Here Are 7 Key Features (INFOGRAPHIC)

Although customer relationship management (CRM) has more traction now, the concept has been around since the first business decided to engage with and keep tabs on its customers. The new infographic by Transcosmos Information Systems asks, “What Makes Up An Effective Customer Relationship Management System.”
The answer to the question will vary greatly depending on the industry your business is in and its size. But neither of those factors should keep you from deploying a CRM system for your business because the technology delivers a tremendous amount of benefits — especially in today’s digital ecosystem.