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A 5% Increase in Customer Retention Boosts Profits Up to 95%

A 5% Increase in Customer Retention Boosts Profits Up to 95% - http://smallbiztrends.com

Posted by stillwagon428 under Sales
From http://smallbiztrends.com 3507 days ago
Made Hot by: ObjectOriented on September 18, 2014 5:40 pm

You can’t overestimate the importance of customer retention. Loyal customers are likely to buy more often from you and spend more money on each purchase. Plus, keeping customers costs less than continually acquiring new ones.

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Comments

Written by amitchoudhary
3472 days ago

Thanks for share that one this is most helpful for me.

- 0 +

Written by lyceum
3501 days ago

How much does it cost you to get one new customer, if you have lost one old customer?

- 0 +

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