Three Stories That Prove Consumers Still Have Power

Posted by Glen Craig under Public Relations
From http://freefrombroke.com 505 days ago
Made Hot by: Small Business Tribe on January 2, 2012 11:09 pm

Consumers have proven, in 2011, that they have the power to enact change and get businesses to change their policies. See how Verizon, GoDaddy, and Bank of America changed their stances.

Who Voted for this Story

Top BizSugar Users

This week's most active BizSugar users. Join Them!

Comments

Written by nialldevitt
502 days ago

Hi Glen, I've had a recent smaller example here in Ireland with a telco. After a long heated phone exchange, I called them out using social media. Within a week, my problem was solved! The point: consumers now have power if they knew how to use it effectively and fairly. Thanks for sharing and Happy New Year from the team here at BizSugar. Regards, Niall

- 1 +

Written by Glen Craig
501 days ago

Smart companies are taking to social media outlets, like Twitter, and are building up great relationships with their base. We may not be able to put a face on a corporation but at least we can have some interaction to make people feel like more than bottom line numbers.

- 0 +

Contributors of the Week

Latest Comments

Teepu Cedi Camba

Teepu hails from the Philippines and is an engineering student. He is also business-minded and is an owner of HTimprintz, a tshirt printing business in Bohol, …