Last week Amber Nashlund wrote post about the hats a social media champion wears. Whether we're working inside a company or independently, anyone who offers new ways to do anything knows the challenge is not meant for the faint of heart. Knowing which of Amber's hats to wear and which skill to call on for each situation is part science and part art. That's the expertise of a social media champion — it's the key leadership trait of any business manager leading change.
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