One of the biggest stories in social media and online reputation management this week is the story of Jane Perez and Christopher Dietz of Dietz Development LLC. Jane Perez is being sued for $750,000 by Christopher Dietz in defamation charges because she posted a negative review of the building contractor on Yelp. The judge sided with Dietz and ordered Perez to change the review.

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Written by bigmoneyweb
625 days ago

Great post. Reputation management begins the moment you make contact with a customer. It begins during the transaction and immediately afterwards. It does not begin simply because a customer decides to make a public complaint. Thanks for sharing.



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