ForeSee Results recently released a holiday benchmark of shopper satisfaction with online retailers. It reports that the customer satisfaction has gone down since Cyber Monday 2010 (an expected tendency with Cyber Monday shopping incentives going away), but it is higher than it was a year ago during the post-Thanksgiving week. Additionally, online shoppers are more satisfied with 2010 holiday prices than at they were in 2009...
2010 Online Holiday Shopping: Satisfied Customers Spend More
Posted by
prussakov under Online Marketing
From http://www.amnavigator.com 4900 days ago
Made Hot by: hecman104 on December 15, 2010 11:47 pm
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